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Reviewed 11 December 2017

very accommodating staff the rooms are clean and well supplied the pool and beach bar are not huge but sufficient this is not a large hotel and staff treat you like family excellent service would definitely visit again

Stayed: November 2017, travelled with friends
Thank absprg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayazulhotelCozumel, Guest Relations Manager at Playa Azul Golf Scuba Spa Hotel, responded to this reviewResponded 22 December 2017

Greetings from Playa Azul Hotel
Thank you very much for your nice comment, it is a pleasure to us to read that you enjoyed the hotel and the staff service.
It will be a pleasure to host you again in a future, you are now part of Playa Azul family and we will be waiting for you :)
Kind regards
Ana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017 via mobile

This hotel has many nice qualities, but it is the outstanding staff who make your stay a pleasure. Every one we meet shows a personal interest in your comfort. There is a genuine customer focus here. The facility is smaller and quiet with great snorkeling. The architecture has old world flavor for great charm. The building is showing its age a little but it is well kept inside and out. We are on day 3 of a week long stay and have had a very enjoyable experience.

Stayed: December 2017, travelled as a couple
1  Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayazulhotelCozumel, Guest Relations Manager at Playa Azul Golf Scuba Spa Hotel, responded to this reviewResponded 22 December 2017

Hola from Playa Azul
It is a pleasure to read your review and know that you had a good experience in our hotel!!
Your comments about the staff make us keep going with our service!!
Thank you very much and hope to see you in a future!!
Kind regards
Ana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Clean 50ish room hotel all Gulf view. Staff are incredible, Front desk, Waiters, Bartenders and Housekeeping. If you relaxed and laid back this is it. Good snorkeling right off beach, so much so there are cruise ship excursions that come to the properties on both sides of Playa Azul. If you golf, BONUS! I recommend wading just off the beach with a frozen Dirty Monkey in your hand.

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank KennyBandAudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayazulhotelCozumel, Guest Relations Manager at Playa Azul Golf Scuba Spa Hotel, responded to this reviewResponded 13 December 2017

Hola from Playa Azul
Thank you very much for your comment, I am very happy to read that you had a great time and you enjoy the hotel and the snorkeling.
Thanks for your preference and we all look forward to having the pleasure of welcoming you again very soon.
Best regards
Ana

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Reviewed 22 November 2017 via mobile

My wife and I have stayed here twice a year for the last several years. Once again, we were very satisfied with Playa Azul. The personnel are all friendly and accommodating. The room is very comfortable and the maid service is excellent. The buffet breakfast is very good with fresh fruit and yogurt and they will cook your eggs any way you want them. Other meals we ate at the restaurant were also tasteful and well prepared. It has been the same with every stay which is why we keep coming back. We will be back next year. Also $31 golf for a Nicklaus course cannot be beat!!

Stayed: November 2017, travelled as a couple
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayazulhotelCozumel, Guest Relations Manager at Playa Azul Golf Scuba Spa Hotel, responded to this reviewResponded 13 December 2017

Greetings from Playa Azul
Thank you very much for uploading your review and let us know how was your stay and what you enjoyed. It is a pleasure to read that you are a repetitive guest and still love the hotel, the staff and the food.
Thanks for your preference and it will be a pleasure to host you again next year.
Kind regards
Ana

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Reviewed 26 October 2017

The staff is the greatest & will go out of their way to make your stay as enjoyable & unforgettable as possible. I have always loved my stays at Playa Azul - they make you feel like part of the family.

Stayed: September 2017, travelled with friends
Review collected in partnership with this hotel
Thank friendofcozumel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayazulhotelCozumel, Guest Relations Manager at Playa Azul Golf Scuba Spa Hotel, responded to this reviewResponded 27 October 2017

Hola from Playa Azul!!
Thank you very much for your beautiful review, it is a pleasure to read that you always loved your stays at the hotel.
In fact you are part of Playa Azul family and we appreciate your preference.
We will be waiting for your next visit.
Kind regards
Ana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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