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Reviews (3,435)
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Reviewed 11 December 2017

Excellent experience, good, interesting golf course, not always easy but very fair, mostly good conditions. Hotel was great, staff very helpful and friendly. Excellent,meals. Many choices that would appeal to everyone.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 12 December 2017

Dear Robin

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

I stayed here for the Ironman Cozumel event, and I am so glad I did. The hotel staff were brilliant, they were helpful friendly and made the experience one I shall not forget. When the sea does have some seaweed, this did not bother me as it was always warm and the beach was always cleaned by the staff.

The audit pool can be a bit cold so I did not use it as much as I would of liked and the people at the pool bar were brilliant.

This was a lovely hotel made even better by the staff.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank malpits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 12 December 2017

Dear Malpits

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017

Better than our first visit, which was great. The suite did not have a separate vanity area as did the tower units nor quite the closet space. But, the great convenience of the location and the fact that we pack light for trips here did not create a problem for us. We come to relax and enjoy Cozumel and the service the hotel offers. We also had a room where we could see the large green iguanas and the pigmy racoons for which the hotel has provided a sanctuary. We preferred the suite to the tower because it increased our beach experience, making grounds access even better than the towers. We felt as if we had our own private casita on the beach. The general and operations managers were very receptive to any comments or observations we had. And, as before, the staff was very good. P.S. Buffet food has gotten better too!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 8 December 2017

Dear Michael

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017 via mobile

We attended last week, to our friends wedding :
The Team was amazing,
Monica Escatel, was the photographer... she and her husband did an incredible job, outstanding work ... highly recommended !!! The ladies at their Spa were very good too ...

Stayed: December 2017, travelled with friends
Thank Belenisbister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 8 December 2017

Dear Belen

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017

Attended a wedding at the resort. Had a great time. Wonderful photography by Monica Escatel as well. Very family friendly place. Food was pretty mediocre, but staff were very good. Rooms okay, pretty standard.

Room Tip: Everything seems to have an ocean view
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melia C, Director de Relaciones Públicas at Melia Cozumel Golf - All Inclusive, responded to this reviewResponded 6 December 2017

Good morning Tara

We wanted to thank you for the time you spent on writing your kind words, the positive comments and encouragements you gave to us ; it is the best anyone could want in our career, on a worldwide service company.

I'm delighted you are pleased, with our service and that our staff was able to be of assistance and make your stay enjoyable the days you were stay with us.

Your comments are really appreciated, and we had a wonderful sense of having done the right thing.

Once again thank you for choosing Meliá Hotels International, and specially Meliá Cozumel, we will love to have you back in a near future.

Best Regards,
Quality Control
Melia Cozumel Golf – All Inclusive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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