Here's our story... We traveled to Cancun at Saturday, but our flight was delayed to another day, so we came in hotel one day later. Because of booking policy our booking was paid and declined! So we need to pay AGAIN for our stay in this hotel... We was angry and want to talk with manager Oswaldo... He was very kind, he return our money for one night and he refresh our reservation, without extra charge! Rooms are very big, modern and comfortable. Air conditioning is excellent. Breakfast is different that we were used to, but tasty. And the best thing, from 13:00-1:00 are free drinks. Highly recommended!
- Breakfast included