My familynad I stayed there for a week, was not impressed, the food is nothing above avarege, the room was not properly clean we had to ask more than once for them to get it done, we bought an upgrade to the family concier as we got there. The family concierge is a FRAUDE, nothing different from any other gests, they say there is a private pool, but everyone was using it, they say you would have a better room, I got to a point that all I wanted was a clean one.
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico