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“Oustanding property and service...fantastic holiday!” 5 of 5 bubbles
Review of Porto Playa Condo Hotel & Beachclub

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Porto Playa Condo Hotel & Beachclub
Ranked #15 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Edmonton, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Oustanding property and service...fantastic holiday!”
5 of 5 bubbles Reviewed 16 March 2012

This is my second stay at one of the Condo Hotels properties. In December 2010 we stayed at El Taj; this time we tried Porto Playa. Admittedly, our first choice was El Taj but we chose Porto Playa because there was a special promotion. I was prepared to be a little disappointed to not be at El Taj, but the truth is, I liked Porto Playa just as much as El Taj, and there were a few things I preferred.

To provide a frame of reference, El Taj is on the beach and Porto Playa is about 1.5 blocks from the beach. This turned out to not be an issue at all, and in fact the Porto Playa location was quieter than El Taj, which we liked.

We used the Indigo Beach Club at El Taj every day and were treated royally by the staff there who were always available, always smiling, but never intrusive. The young man who is responsible for providing umbrellas for shade, seemed to never be far away when we needed him, and is committed to pleasing people. I know it sounds easy “putting up umbrellas” but consider that each time he does that, or moves one to block the sun, he has to dig a hole to brace the umbrella. He does this with a smile and what seems like an eagerness that is a beautiful thing to behold. What amazed (and disgusted) us is how many people call him over, have him add or move an umbrella, and barely bother to say thank you, let alone give him a little tip. And yet he still does his work with a smile.

The condo itself was incredible. While it was almost identical to our room at El Taj, this one came with a private roof top patio which was a lovely bonus to have. We hung the supplied hammocks our first day and retired to the roof top whenever we needed a break from the beach or the town. We also used the roof top hot tub which was clean and hot…perfect on a cool evening.

I also liked the pools at Porto Playa better than the El Taj pools, especially the lower pool at Porto Playa which no one ever seemed to use except us, and which was sheltered from the almost constant breeze.

Lastly, the service. Being blessed to have stayed in lovely hotels around the world, I think I can safely say that the service at the Condo Hotels properties is second to none. The front desk staff at Porto Playa were extremely friendly and helpful (thank you Erik) and concierge William was instrumental in assisting us with any special requirements we had.

Sorry this was so long but it’s hard to not go on and on about Porto Playa and the rest of the Condo Hotels facilities. The developer, Jack Perlman, has created a beautiful, peaceful oasis with his properties (in the middle of Playa del Carmen and just steps from Fifth), and then added to that feeling with incredible staff who set a five-star tone. You won’t be disappointed staying at any of the properties.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank martini1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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587 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (140)
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English first
Sacramento, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 March 2012

This was my first visit to Playa del Carmen and I was lucky enough to stay a the Porto Playa Condo. Wow! What a great place! The condo unit itself was superb! There was plenty of room for all of us, the facilities were outstanding (especially the roof top barbeque and hot tub!), the pool was exquisite and we were only a block to the beach! And what a beach! The other great thing is that we were two blocks from 5th Avenue, the street where ALL the action is. This is a great place and I look forward to coming back and staying here again. And again!

Room Tip: All the rooms are great!
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  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TedMcNamee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
5 of 5 bubbles Reviewed 15 March 2012

Enjoyed this luxurious place with it's natural wood and open and airy design that made it possible to open it up without air conditioning and capture the sea breeze coming in. It was spacious enough for entertaining for dinner and well appointed with cooking and dinnerware- even the wine opener! We could see to the ocean from the rooftop patio and really like the hot tub under the stars and the cozy couches, outdoor shower and bbq up there. the pool was large enough for laps and kept in pristine condition- something i am very picky about. It is perfectly situated to walk to restaurants, stores, nightclubs and the beach. The management is extremely gracious and accomodating in arranging limousine service from the airport and helping us with dive shops. I highly recommend this place for comfort, impeccable cleanliness and a beach central location.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GypsygirlWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
5 of 5 bubbles Reviewed 15 March 2012

We stayed at Porto Playa # 211 and it was awesome. Nice 2 bedroom penthouse condo with private roof top area with BBQ, table, chairs, hot tub, fridge-sink that allowed us to BBQ fresh seafood, etc. Porto Playa complex is beautiful with tropical vegetation, great pool area and very secure complex located one small block off of 5th avenue and one block from the beach and ocean. It was great to stay at Porto Playa and then to have access through condo hotels - playa associates to then go to the beach club at El Taj which is part of the same ownership and managed properties as Porto Playa. We will definitely stay here again

Room Tip: We love Playa del Carmen and there are many good restaurants. We do like the option of having a cond...
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DaveWest1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 March 2012

I recently stayed at Porto Playa with my girlfriend visiting from NYC. I must say that this place is the best. The condo is spacious, beautiful, clean, comfortable and quiet despite the fact that its 1 block from the beach and in the heart of the town. It is exactly where i want to stay every time I go down to Playa. Kudos to the management company for running such a great place and helping me organize our trip while we were there and even before we got there. You never know exactly what you are getting until you actually get there, but the whole experience far exceeded my expectations. The complimentary membership to The Gym which had brand new equipment was a big plus. We did a Yoga Class on the beach and loved it. We spent most of our time on the beach relaxing at Indigo Beach Club. The place has a great breakfast / lunch service and quality beach chairs / beds as well. Perfect combo.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dave42100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Porto Playa Condo Hotel & Beachclub

Property: Porto Playa Condo Hotel & Beachclub
Address: 1a. Avenida Norte, Mza. 26 #23, Calle 16, Col. Centro, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Romantic Hotel in Playa del Carmen
#12 Spa Hotel in Playa del Carmen
#12 Luxury Hotel in Playa del Carmen
#14 Family Hotel in Playa del Carmen
#14 On the Beach Hotel in Playa del Carmen
Price range (per night): $220 - $650
Hotel Class:4 star — Porto Playa Condo Hotel & Beachclub 4*
Number of rooms: 21
Official Description (provided by the hotel):
The focal point is a Sanctuary reminiscent of a tropical rain forest. There is even a "State of the Art" Gym and Fitness Center right on premises. Porto Playa features 1, 2 and 3 bedroom penthouses and condominiums. All the Penthouses have their own private rooftop terrace with BBQ outdoor kitchen, heated Jacuzzi some with spectacular partial ocean views. Centrally located in the heart of Playa, Porto Playa is only one short block from the beautiful Caribbean Playa del Carmen beaches and famous 5th Ave. Perfect for beach weddings, honeymoons in Playa del Carmen , families and business groups and meetings. ... more   less 
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Also Known As:
Porto Playa Condo Hotel And Beachclub
Porto Playa Condo Hotel & Beachclub Playa Del Carmen, Riviera Maya, Mexico

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