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Reviews (694)
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All reviewsindigo beach clubhot tubel tajmaster bedroomperfect locationrooftop terracethe penthouseimprevist restaurantthree bedroomshopping and restaurantsfull kitchenprivate jacuzzigreat gymbreakfast includedliving areasister propertyfifth avenue
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30 - 35 of 694 reviews
Reviewed 10 December 2017

Loved the location and the free secure parking. We would like to will stay longer next time. we did not use the gym or restaurant as there were so many choices around. We hired a boat to take us snorkeling . It was a fantastic morning trip!!!

Stayed: December 2017, travelled with family
Review collected in partnership with this hotel
Thank Bonnie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this reviewResponded 11 December 2017

Dear Bonnie K,

We are glad you had an amazing stay with us!

At Porto Playa we're truly committed with creating the most wonderful experiences for all our guests to make them feel at home on every getaway; this is possible thanks to our attentive team, fully equipped condos and well-kept indoor and outdoor facilities all year round.

It is also our key location what allows all guests to enjoy the trendiest venues in Playa del Carmen which are just a couple blocks away, bringing comfort to a whole other level.

Thank you for your time and incredibly kind words towards our staff!
We would love to have you back at Porto Playa anytime!

Kind regards,
Jack Perlman
Owner, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

Good location if you don’t need to be on the beach. One block from beach and one block from 5th Ave. Well equipped and comfortable full condo, pleasant pool area and secure underground parking if needed. Three levels but no elevators if needed though.

Room Tip: Stayed on ground level but would imagine the higher floor better
Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank 22DickN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this reviewResponded 11 December 2017

Dear 22DickN,

We are glad to know that you enjoyed such a great stay with us at Porto Playa!

We are committed to create the best experiences to our guests, providing a relaxing environment thanks to our well-kept indoor and outdoor facilities combined with our fully equipped condos.

Plus, our key location right at the heart of Playa del Carmen allows you and all our guests to move around comfortably and visit the most popular venues in the area.

Thanks for your time and words. We'd love to have you back at Porto Playa anytime!

Kind Regards,
Jack Perlman
Owner, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

Awesome condo, pool, private penthouse roof top area with BBQ & Hot Tub. Perfect location close to the beach, 5th Avenue and all amenities for a great holiday. Plank restaurant which is part of the Porto Playa condo was the best restaurant meal that we had during our holiday.

Stayed: December 2017, travelled with family
Review collected in partnership with this hotel
Thank DaveWest1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this reviewResponded 7 December 2017

Dear DaveWest1960,

We are really glad to know that you had an incredible stay with us!

At Porto Playa we're truly committed with creating the most wonderful experiences for all our guests to make them feel at home on every getaway; this is possible thanks to our attentive team, fully equipped condos and well-kept indoor and outdoor facilities all year round.

It is also our key location what allows all guests to enjoy the trendiest venues in Playa del Carmen which are just a couple blocks away, bringing comfort to a whole other level.

Thank you for your time and incredibly kind words towards our staff!
We would love to have you back at Porto Playa anytime!

Kind regards,
Jack Perlman
Owner, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

We stayed at the Porto Playa Condos - PDC for 8 nights and it had everything we needed. The condo we were in was a 2 bedroom 2 bath and had a lot of room for just the two of us. So much better than staying in a small hotel room. Our unit #212 also had a kitchen, but we didn't use it because there were so many great restaurants close by. Some of our favorites were Plank, Imprevist, Indigo Beach Club and El Fogon. The proximity to 5th avenue was great. All we had to do is walk down the front steps of the entrance, take a right, walk past a few stores and we were on 5th avenue. Even though we were so close to all of the restaurants and shops, we did not hear the noise from the condo. The staff at the condo and the restaurants were amazing! We will definitely be back!

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank kelly_golden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this reviewResponded 12 October 2017

Dear Kelly_golden,

Thank you for taking the time to share this great review with the Tripadvisor community!

We are thrilled to learn that you truly enjoyed your stay with us at Porto Playa. A vacation in Playa del Carmen wouldn't be complete without the top-notch service provided by our team from beginning to end combined with our comfortable condos, well-kept facilities and exclusive perks of being our guest.

Make sure to keep us posted as to when your travels bring you back into Playa del Carmen because we would love to have you back at Porto Playa!

Warmest regards,
Jack Perlman
Owner, Managing Director

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Reviewed 7 October 2017

For this particular trip I needed to find a way to accommodate myself and two others so that we'd all have our own bedrooms and bathrooms. Ultimately I decided on the Porto Playa Condo Hotel (vs three hotel rooms), and couldn't be happier with the results. Are there a couple of quirks? Sure! But they were either totally fine to deal with, or not important enough to us to be a ding against the property.

We were in unit 221. As I get the impression that each unit is a bit different, I can only speak for our unit and the common areas.

There's no lobby for the hotel. That's not a particular problem, though it dawned on me as a result that I do like a nice lobby from time to time. Ehh, no big deal.

The pool is a bit smaller than the photos make it seem, but still it was beautiful. I know is says there are two pools, but the one on the lower level seems a bit small and honestly made me feel like I was swimming in a fountain. But the upper pool -- beautiful! We were here off-season, so literally only saw one other group at at the property, and when we used the pool, there was never anybody there. Maybe crowded it would be a different experience, but in so far as private pools go -- it can't be beat.

As for the other common areas, it's better to think of them as private businesses that are happy to accommodate guests of the hotel, vs. them being common areas dedicated to the property. The gym is beautiful, but it's a popular gym for locals as well as the guests. And open til midnight. So just great. And the restaurants that the hotel has deals with were all great, though none of them felt like they were connected to the hotel. That said, Plank (which is located directly under unit 221) was absolutely delicious for the one meal we had.

As for breakfast, there are two choices. The Indigo Beach Club has a stunning location, but Imprevist is just an all-around stunning place for breakfast with impeccable presentation, food and service. I'd do the beach if you're in the mood for some beachfront views, but otherwise choose Imprevist.

As for quirks, tips, etc. The Indigo Beach Club isn't that great a beach. There are boats tied up all along the waterfront, making it basically impossible to swim. There's a partially submerged pier a short distance into the water, which is great, if you can get there. The property does, though, offer another beach club you can access, approx. 10 min away. We didn't go there though, so can't say anything about it.

And re: the condo. The main thing is -- steps! If you're fat, old and live in a single-level house (guilty!), you'll be a bit winded going up and down. Especially if you get to street level and realize you forgot something in your room. So just be forewarned. Even knowing this I wouldn't have passed on the place, but just thought I'd put out the heads up. As for the rest of the unit -- pretty stunning! The view from the master bedroom is amazing. And the private rooftop patio can't be beat.

The guest bedrooms are both nicely sized, large bathrooms. The laundry is in the master bathroom, FYI. And this is somewhat random, but I guess be forewarned... after the washing machine finishes a load, the door stays locked for approx 5 min. No clue why! But there you have it.

Staff could not have been nicer or more accommodating. The property had plenty of umbrellas at the ready for the occasional rainstorms, and the location (a block from the bustle of 5th Avenue but extremely quiet even for that proximity) can't be beat.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank DKinLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at Porto Playa Condo Hotel & Beachclub, responded to this reviewResponded 9 October 2017

Dear DKinLV,

Thank you for your kind words and the time you've taken to write this amazing and detailed review about your wonderful stay at Porto Playa Condo Hotel!

I am glad to know that you and your party experienced an amazing stay from beginning to end. Our hospitality experience offers the best well-kept facilities, fully-equipped condos and attentive service that you would only expect from a 5-stars resort.

As you mention, another great advantage of our condo hotel is its location. Being in the premier zone of Playa del Carmen allows you to be nearby every trending restaurant, shop and venue you'd love to visit during your vacation. This and other great benefits of staying at Porto Playa are what distinguish our excellent experience.

We truly look forward to having you back very soon at Porto Playa Condo Hotel!

Warmest regards,
Jack Perlman
Owner, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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