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“Very clean and well kept hotel”

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Wyndham Garden Playa Del Carmen
Ranked #112 of 217 Hotels in Playa del Carmen
A TripAdvisor Member
64
Reviewed 1 September 2017 via mobile

Stayed at this hotel for 2 nights. Beds are comfortable, rooms are clean and all essential hotel amenities are included. 5min walk from 5th avenue in Playa. I didn't use the pool but It looked nice. Really convenient location if you are wanting to go visit xcaret or xplor (15 min drive). They have a restaurant, I only ate breakfast there but it was good with several options.

Stayed: September 2017, travelled as a couple
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12 - 16 of 535 reviews

Reviewed 21 August 2017

We were there only to rest! All day we would go out... but I was a great place to rest with all that things needed... the restaurant didn't have much variety but it was good (we were only there for breakfast) 10 min walk to the beach... staff really nice

  • Stayed: August 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Wyndham Hotel and Resorts
Thank analinetc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 22 August 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

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Reviewed 14 August 2017

The hotel is in a great location. Very near attractions. We rented a car to visit Cancun, Tulum/Coba, and attractions near Playa del Carmen. The beds were comfortable. The restrooms were clean with plenty of towels. The air conditioner was very cool. The rooms don't come with a refrigerator, microwave, or hair dryer unless you get the suite. The problem is easily fixed by using an icebox to keep drinks cool. Thank you Wyndham Garden!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Oddpenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 22 August 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017

It was a wonderful stay. No complaints. 1 - the room was really spacious, 2 - the bed was nice and soft, 3 - the hot & cold shower was great, 4 - the service was excellent and 5 - the location was awesome. 5 stars!!!... Oh and the wifi was on point! No buffer! Everything was fast!

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Gilbert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Gerente de Recepción at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 22 July 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Miguel García
General Manager

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Reviewed 21 June 2017

Have stayed here a few times over the years and (used to be called Holiday Inn Express). The walk to town might be far for some, but you can take a taxi. The walk is nice however (you're on vacation anyways). The breakfast was reallly the best part, because the times I've been here it was included and it was a full breakfast with huevos, refritos, tortillas, etc. If I go back to PDC, I will probably go back here.

Room Tip: Rent a motorbike and ride down to Tulum.
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  • Stayed: December 2016, travelled solo
    • Value
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2  Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 24 June 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments.

Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Miguel García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Playa Del Carmen

Address: Mz 29 Fracc Playacar Lt 5, Playa del Carmen 77710, Mexico (Formerly Holiday Inn Express Playa Del Carmen)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#42 Family Hotel in Playa del Carmen
Price Range: $113 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Playa Del Carmen 3*
Number of rooms: 196
Official Description (provided by the hotel):
Take a deep breath and relax as you settle into our newly renovated Wyndham Garden Playa del Carmen hotel nestled in the heart of the Riviera Maya. We are minutes away from the famous Fifth Avenue, and within close proximity to theme parks, archeological sites, and beaches. Rest in the lush comforts of our spacious guest rooms with abundant amenities including luxurious bath essentials; free high-speed WiFi, and flat-screen HDTV. Celebrate your special events including romantic beach theme weddings and elegant receptions in our 3 vibrant event rooms, or outside in our glorious gardens. ... more   less 
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Also Known As:
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Express Playa Del Carmen
Express Playacar Riviera Maya
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Wyndham Garden Playa Del Carmen Riviera Maya, Mexico

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