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Reviews (602)
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All reviewsholiday inn expressbusiness centerbreakfast buffetnice poolshort staycab rideper nightfront desk staffexcellent staytortillasminute walk to the beachcoffee makerlobby areafifth avenueshuttlepesosmexico
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21 - 26 of 602 reviews
Reviewed 21 August 2017

We were there only to rest! All day we would go out... but I was a great place to rest with all that things needed... the restaurant didn't have much variety but it was good (we were only there for breakfast) 10 min walk to the beach... staff really nice

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Wyndham Hotel and Resorts
Thank analinetc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 22 August 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

The hotel is in a great location. Very near attractions. We rented a car to visit Cancun, Tulum/Coba, and attractions near Playa del Carmen. The beds were comfortable. The restrooms were clean with plenty of towels. The air conditioner was very cool. The rooms don't come with a refrigerator, microwave, or hair dryer unless you get the suite. The problem is easily fixed by using an icebox to keep drinks cool. Thank you Wyndham Garden!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Oddpenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 22 August 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017

It was a wonderful stay. No complaints. 1 - the room was really spacious, 2 - the bed was nice and soft, 3 - the hot & cold shower was great, 4 - the service was excellent and 5 - the location was awesome. 5 stars!!!... Oh and the wifi was on point! No buffer! Everything was fast!

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Gilbert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Gerente de Recepción at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 22 July 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Miguel García
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

Have stayed here a few times over the years and (used to be called Holiday Inn Express). The walk to town might be far for some, but you can take a taxi. The walk is nice however (you're on vacation anyways). The breakfast was reallly the best part, because the times I've been here it was included and it was a full breakfast with huevos, refritos, tortillas, etc. If I go back to PDC, I will probably go back here.

Room Tip: Rent a motorbike and ride down to Tulum.
  • Stayed: December 2016, travelled solo
    • Value
    • Cleanliness
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2  Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 24 June 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments.

Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Miguel García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

The Wyndam Garden Hotel is relatively near the 5th Avenue high end shops and restaurants as well as the ferries -.A four minute taxi ride for a few dollars will get you there.- The room was large and clean with all of the amenities you expect at a four star hotel. Breakfast a buffet,was good, but not included. However, the price of the room was unbelievably low. The staff was very willing to respond to any questions. English is no problem. We are recommending it to our friends.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank welovedolphins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded 14 June 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen. We hope to see you soon!

Sincerely,

Miguel García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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