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“Great Location, Perfect for Families!”

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Pueblito Luxury Condohotel
Ranked #133 of 217 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed 1 July 2016

Our family of four (hubby and two teenage sons) stayed here with another family. The booking process was easy and smooth. Upon arrival, we were greeted by Javier, who was extremely friendly and helpful throughout our stay. He gave us a nice list of restaurant recommendations, told us where the locals go (I like to eat and shop where the locals do).

The hotel is located about 30 yards from the beach. While it's not right on the beach, you just walk out the door and you can see the beach. It's located on Calle 38 between the beach and the ever-popular 5th Avenue shopping district. The street itself is lovely with lights and canopied trees providing a beautiful atmosphere of the lush jungle amidst the city.

The beach is gorgeous, white-sand and warm water. We went to several other beaches during our two weeks in Mexico, but my favorite was the beach right near the hotel. There is another resort between the Pueblito and the beach, but it's a very short walk past it.

We stayed in a two-bedroom unit on the 3rd floor. All of the 3rd floor units have a second story that leads up to a private plunge pool. Our friends stayed in a 2nd floor unit that was exactly the same, except for the private pool. Our teenagers used the private pool, but if not for that, I don't think paying extra for the private pool is necessary, especially if you don't have children. There is a marvelous adult-only (18 and over) infinity pool on the roof with a great view of the ocean. Our teens were old enough that they could've used the infinity pool. I would request a unit closer to the ocean if I were to book a unit with a private pool so that your pool gets a nice breeze. Our's was unit 316, which was in the middle of the roof and it didn't get much of a breeze because of its location. Each 3rd floor unit also includes a private patio with cushioned benches. Again, we didn't really use it. But we did use the infinity pool which was excellent!

Our units featured two bedrooms, a master with a king bed and en suite bathroom as well as a second bedroom with two twin beds and another bathroom in the hallway. The master bedroom has a flatscreen TV in it. The living room is nicely furnished with a couch and a couple of chairs and a flat screen TV. The furnishings are modern and mostly wood. The dining room had a glass top dining table with 6 chairs. There's a balcony with a couple of chairs and a table that for us, looked out over the front of the hotel. There's a full-kitchen with microwave, blender, coffee maker, dishes, utensils and cookware. Caution: check your inventory sheet upon arrival. We were missing a few items, which is fine. You just need to note it and report it.

We did experience a little hassle with a missing towel (the maid picked up three towels but only returned two.) After a bit of wrangling with the housekeeping manager, he decided not to charge us for the missing towel. But make sure you keep track of your towels at all times. It seems to be a bigger deal than missing kitchenware.

The hotel has free internet, but it is slow. Parking is free.

There's an OXXO store downstairs, along with a couple of restaurants that we did not visit. OXXO is like the 7-Eleven of Mexico. The hotel will rent you a beach chair for a fee and there's a tour desk in the lobby if you wish to book tours to local parks or attractions.

Lilian, the tour desk agent, was very helpful in suggesting things to do and places to eat. At one point, her boss was a little overbearing when suggesting we do the Aventuras Mayas tour instead of Xplor. While Aventuras Mayas will provide a more ecological experience in a more natural setting, we opted for Xplor at the suggestion of a family member who had just been there a month before. With four teenagers, we preferred to not be with a tour guide and be able to choose which activity to do on our own schedule. More on Xplor below.

Restaurants: We ate at La Cueva de Chengo for breakfast and it was excellent! It's about a block down the street from the hotel and the lovely outdoor, jungle-like setting just added to the delicious food. They have both American and Mexican dishes.

For dinner, we ate at Piola (Italian/pizza) twice. Also about a block away from the hotel on the same street (Calle 38). Very good and a great value for the money.

We got take out from Taco Mexicano (directly across the street from Los Hijos de la Tostada) on 5th Ave (two doors down from Calle 38, next to the ice cream shop). The Carne Al Pastor was some of the best we had! There's a donkey statue out front. The waiter gave us free appetizers while we waited for our order. It was delicious and inexpensive.

We also ate dinner at El Fagon, which is off the main drag, but well worth the journey! It's across the street from Mega Supermarket and there will likely be a line. Every dish was delicious!

Shopping: 5th Avenue is a hustle and bustle street that stretches for about 40 blocks with everything you could possibly want and then some. Restaurants, coffee houses, shops, and a couple of large malls. Prices are higher on 5th Avenue than the side streets. You can find much better prices away from 5th Avenue.

Exchanging money: There are ATM's all over, but don't use the free standing ones, or else risk getting ripped off. Only use the bank ATM's, such as Scotia Bank, CI Banco or HSBC. There's a small fee (about $1.00 USD) plus whatever your own bank charges, but you can withdraw money in pesos. Check before you leave home whether your credit card or ATM card offers a "no-fee for international withdrawals" feature. Our friends had this feature with their credit card. We did not and got dinged with a fee every time we withdrew money.

Weather: The weather in June is hot and humid.

Room Tip: If you're booking a room with a plunge pool, room 301 or any one with a pool on the ocean side w...
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  • Stayed: June 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
5  Thank Runningrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 25 of 245 reviews

Reviewed 23 June 2016

If ur looking for a fun relaxe place, that for you get the service of hotel but in a condo, reception, concierge for tour activities, made service fée time a week...just great staff..you can make ur food or go eat out on 5th avenue with all the resto and store you need...The condo are Nice and clean, if you get the chance get The penthouse condo with private pool and also infinity pool, was there first of June and no one in the pool...if you get to visit Maya ruines I highly recommand Ek Balam cause not to busy and amazing and also Boca...also do try the cenote and underground river...if you want to go to Cazumel do go on arrange trip dont go on your own and take a taxi to the beach.....but the rest of trip was amazing...

  • Stayed: June 2016, travelled with friends
    • Sleep Quality
    • Service
2  Thank Jack P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2016

From the moment we arrived here the service was VIP. Traveling with three of my closest friends, I really felt that they helped mold our experience specifically for us. Lily was our Playa Del Carmen expert, helping us with everything from best food places, beach parties, excursions and free VIP entrances to the best nightclubs. The place itself was breathtaking, we spent a lot of time at the infinity pool, and saw some of the best sunsets. Location was perfect for us, as it is a few blocks from the hectic part of 5th, but close to the beach/beach clubs. I truly have no complaints about our stay, and now my family is pushing me to take them here later this summer!

  • Stayed: June 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Horatio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2016

We were in the hotel in May 2016 and we were very impressed with the place. We really like the room, the people working in there were always very helpful and willing to help you. It is a a great location, near to the sea, to the main street, the 5 avenue and to local supermarkets if you want to buy some groceries. There is a convenient shop next to it, oxo, which is really handy.
The only thing I could say I wish they would had had is their own beach, although they give discount if you want to use the beach club mamitas, it could be even better if they have their beach.
We will definitely come back, we loved it.

Room Tip: Ground floor by the pool.
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  • Stayed: May 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Lidia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2016

We stayed for a week in May 2016. Fantastic location- close to the beach and 5th avenue but far away from the noise. Beautiful roof top. Plunge pool was dirty and tiles were coming loose. We asked for it to be cleaned the day we arrived. It didn't appear to happen. Loved being able to rent bikes right at the complex. wifi was painfully slow compared to how fast it was at Xcaret! Unfortunately this unit has rotten wood in the kitchen And smelled the whole place. We bought air freshner but it didn't help. If you want to take an afternoon nap- forget it. A brand new very large complex just broke ground directly outside this units kitchen balcony and the noise echoes throughout the unit. In addition 312 was being repaired and there was constant concrete pounding during the day. Avoid units 309-314 as they are all units that back up to the street with the new construction project. I would come back to Pueblito Escondido but only if I stayed in a unit at the front side or beach side of the complex units 301-304 ocean view, 307 and 308 front, and 315 , 316 overlook jungle.

Room Tip: Avoid rooms 309-314 due to new construction. Nice penthouse Rooms 301-304, 307, 308, 315 and 316
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  • Stayed: May 2016, travelled with family
    • Value
    • Location
    • Service
4  Thank PensacolaRatdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pueblito Luxury Condohotel

Address: Av. 38 Norte S/N Col. Centro | On 38th St. And the Beach, Playa del Carmen 77720, Mexico (Formerly Mistik Residence Club)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#60 Luxury Hotel in Playa del Carmen
Price Range: S$190 - S$385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pueblito Luxury Condohotel 4*
Number of rooms: 14
Official Description (provided by the hotel):
Facing the placid waters of the Mexican Caribbean, Pueblito Escondido Luxury Condohotel emerges in the midst of the vibrant atmosphere of Playa del Carmen as an exquisite luxury resort that, with a magical aura, enriches the cosmopolitan Quinta Avenida and its shops, boutiques, restaurants, bars as well as its magnificent nightlife. Pueblito Escondido Luxury Condohotel, Playa del Carmen offers comfortable lodging with spacious and modern suites of different sizes and excellent amenities that enhance the enjoyment of the white sand beaches, beside the property. With a sense of exclusivity, Pueblito Escondido Luxury Condohotel is the absolute place to feel at ease and enjoy an unforgettable vacation at this luxury condominium complex. ... more   less 
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Also Known As:
Pueblito Luxury Condohotel Hotel Playa Del Carmen
Pueblito Escondido Hotel
Hotel Pueblito Escondido
Pueblito Luxury Condohotel Playa Del Carmen, Riviera Maya, Mexico

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