Stumbled across this Italian-owned place and it seemed good for 500 pesos a night with breakfast (which is only coffee and toasted bread, although the bread is home made - taken with average coffee in a pleasant seating area next to open windows to the street). Service is relaxed bordering on casual at times. They're happy to provide what you ask for, but you do have to ask at times eg room glasses. Our main issue, as with so many small, budget hotels, was around maintenance and some of the 'comfort' details. The TV didn't work (they fixed it), the pillows were so thin and mis-shapen as to be pointless, the rooms have a musty smell (although to be fair it's an extremely humid climate). Most importantly, we came back to an infestation of flying ants on the first night (hundreds, maybe thousands, of them) - we were in a room on the first floor at the back with a palm thatched roof that you could see the sky through in places (which we chose for its charm factor). When we reported the infestation we were told it was Ok, because they didn't bite, quite ignoring the quantity. The hotel blamed the recent rains for this, in much the same way that citizens of Gulf states blame the wind for redistributing all of the rubbish that they leave everywhere. It sort of misses the point. When the lights were out most of the insects returned to the roof (the hotel also told us this would happen, so it's obviously not the first time), although quite a few kept us company on the outside of the mosquito nets, and a few hundred preferred to rest on the television screen - it's the first time I could genuinely say I was watching wildlife on the TV. Strangely, no alternative room was offered at the time (although we did move to a ground floor the next day when we mentioned the insects again), and nor was any discount proposed when it came to payment. We stayed three nights and felt overall L'Hotelito was reasonable value for a place located right in the heart of Tulum, although with plenty of room for improvement. Sound proofing could be an issue here for light sleepers, but that's probably true for most Tulum accommodation, especially as bed sheets and covers the hotel uses are not the most comfortable.
- Official Description (provided by the hotel):
- An authentic Italian restaurant, free Wi-Fi and tropical gardens with hammocks are offered at this small hotel. Situated in central Tulum, it is just 3.5 km from the Mayan Ruins and beaches. L'Hotelito Tulum offers traditional thatched rooms with a fan and balcony, and classic-style rooms with air conditioning and garden views. All rooms have cable TV, mosquito nets and a private bathroom. The hotel’s restaurant specializes in homemade pasta. Dishes are prepared with fresh local ingredients, many of them organic. Tulum’s Mayan Culture Museum-Park is just 200 m from L'Hotelito. The tropical forest of Tulum National Park is a 10-minute walk away. Free parking can be found nearby. Staff at the 24-hour reception are happy to arrange local activities, including snorkelling, diving or visits to the Sian Ka’an UNESCO Biosphere Reserve. ... more less
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