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4 - 9 of 147 reviews
Reviewed 13 December 2017

We stayed 2 nights in late November 2017 which is still low season so the room rate was good value for money in a popular destination along the Riviera Maya. Located on the main avenue close to everything. The room was adequate. Biggest complaints were low water pressure in the shower (not uncommon in the region) and the bed was a bit too small for 2 people. It overlooked a nice little tropical garden at the back and Tulum's main drag in the front from a shared balcony. Not the hotel's fault, but we spent one sleepless night due to the very loud music from a nearby club. Then again, Tulum is a party town and you may run but not easily hide. The Italian lady owner was friendly and served a nice ample breakfast that included yogurt and muesli (not common around here).

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Denny1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelito, Gerente at L'Hotelito, responded to this reviewResponded 14 December 2017
Google Translation

Gracias por elegir L'Hotelito para su reciente estadía en Tulum.

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Reviewed 29 July 2017 via mobile

We had a lovely private double room with our own bathroom & shared balcony. It was fairly quiet so not really a backpackers location, but in a good location & included a healthy breakfast but prices are fairly high.

Stayed: July 2017, travelled as a couple
Thank Lizzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2017

This hotel is in a great location, right on the main strip and close to a lot of the action. However, despite being recommended by Lonely Planet, it leaves a lot to be desired. The beds are hard and pillows flat. It was hard to get additional blankets or pillows from the housekeeping, and they kept taking it back when they cleaned. Speaking of clean, it wasn't. The floor felt like we were always at the beach, and they never cleaned the bathroom floor. They sometimes left enough towels for us, sometimes not. It was a gamble.

The biggest issue with this hotel is that there is blaring music until about 2AM every single night. There was also occasionally blaring music in the morning, including at 9AM on a Sunday. Not sure if the staff has much control over this, but for those who can't sleep with noise this is not the place for you.

There is A/C that worked fairly well. However, the windows are just wooden planks in front of a screen, so the cool air leaks out. The staff sometimes shut off the water so we would have to ask them to turn if back on. There aren't many amenities with this hotel, and the chairs and coffee table aren't great for doing much. No refrigerator, no safe, no ironing board. Finally, the "continental breakfast" is bad coffee and toast, so you'll likely need a second breakfast if you want nutritional value in your meal.

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ageoflife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelito, Propietario at L'Hotelito, responded to this reviewResponded 16 June 2017

GOOD MORNING,
Daily, the towel was changed, big and also the one of hand. Many times even took another towel to the beach (there were 4 people). Breakfast was from 7:30 am to 10:30 am, bread, marmelade, butter. Orange juice, coffee. Fruit and yogurt and a sweet bread. It is clear, that, they arrived after 10 30 no breakfast. Also do not forget that the 4 pay 850 pesos, 45 dollars per 4 person.In a hostel you pay many more.

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Reviewed 24 May 2017 via mobile

Loved the room. Would recommend for families. It has the basic necessities , ac, tv and shower. Not fancy but still very clean. Bring your own soap And hair shampoo. Also very very loud at night , didn't bother me at all but could bother others. Walking distance to everything and breakfast was simple yet delicious ! Would come back again for sure.

Stayed: May 2017, travelled as a couple
Thank Wander645631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2017 via mobile

Great location. The noise from the club was non existent. We had two beds so it was very comfortable. Good showers and the breakfast was delicious. Highly recommend this hotel. Price was fine as well. No complaints.

Stayed: April 2017, travelled as a couple
Thank Doug L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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