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“A beauty of Mexico, but out in the desert”

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Sheraton Grand Los Cabos Hacienda del Mar
Ranked #31 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed 1 January 2012

We just came back from the Xmas holidays in Cabo. This gorgeous resort is nestled between the 2 towns of Cabo San Lucas and San Jose del Cabo. The property is so beautiful in style with the terracotta colors, beautiiful tile and stone work. The pools are many and they are gorgeous and clean. The rooms are arranged in villas which are essentially a bunch of hotel rooms per building. Everyone seemed to have a balcony. We did not stay in the time share area. There are many restaurants on the property. The main problem I had with this resort is that it is in the middle of the towns and not near anything. Every ride to town cost a $50 cab ride. There were no stores to walk to and obtain bottled water or snacks. I felt like we were trapped into eating every meal on site which proved to be quite expensive. $9 US for a large water bottle, $30 US for a breakfast buffett etc. There were the usual "chair wars" in the morning. Aggressive people (with NY accents) would get up early to reserve chairs or possibly some were big tippers with the guys working the beach. Either way, you had to be up bright and early to get chairs at the pool or the beach and had to have someone always there to protect them. We actually could swim a bit in the ocean, but the waves were quite rough. Our teenagers swam one day in the ocean, but someone was always close by. I have heard that other resorts in Cabo absolutely disallow ocean swimming. I did not think the time share sellers were that obnoxious since they set up camp near the front desk and you could easily avoid them. The service here was very good, but somewhat typically "Mexico". Nothing really started on time (like excercise classes) and no one really knew when the weekly party was going to start. One day I saw a very irate New Yorker berating the front desk woman because his room was not ready on time. Our check in process took a long time and our rooms were not correct and required a lengthy discussion about the second room for our teenagers. They expected a boy and a girl 16 & 19 year old to sleep together in a King when we specifically asked for 2 doubles. Anyway, it all worked out and was quite full that week, so I think they did the best they could. All in all, it was a great trip. I would rent a car the next time so you could go into town easily. There is a Walmart and Costco close by! I also expect Mexico to be a bit cheaper than most island vacations and this was really not. Cabo is gorgeous, but bring a fleece because the desert gets cold at night and in the early morning when you are fighting for those chairs!

Room Tip: All our rooms seemed great. Double sinks, tub and shower. The tile floors were kind of noisy and t...
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  • Stayed: December 2011, travelled with family
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3  Thank DanaW873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,208 - 1,212 of 1,779 reviews

Reviewed 23 December 2011

We have stayed at ths resort a few times and can easily say that it is our favorite place to stay in Mexico. The Hacienda del Mar is a gorgeous resort, from the architecture. Everything from the landscaping, to the pools and infinitey pools, to the restaurants to the beach s stunning. The service too is always excellent. We really love the 2 bedroom timeshare rooms. They are very well appointed, and are very large with a gorgeous kitchen, living area, two huge bedrooms and 3 bathrooms. We have never been disappointed at this resort.

  • Stayed: January 2011, travelled with family
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5  Thank KymCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2011

stayed for a week in 2 bdrm suite which was well appointed and clean with kitchen, washing machine/dryer and plenty of space for all 5 of us. the highlight of this location are the pools, views and private beach for hotel guests just beyond the pools. Great place to stay. I hope to come back.... soon.

  • Stayed: December 2011, travelled with family
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1  Thank marciha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2011

We've been coming here for since 1996 for our 1 bedroom timeshare and it's a great get away the week before Thanksgiving. As good as that has always been it was even better this year. Fortunately for us, this year we were upgraded to a wonderful OCEANFRONT 1 bedroom suite at the Sheraton Hotel, complete with kitchen and wonderful service. Our timeshare resort was overbooked and we ended up with an incredible luxurious corner unit suite with 2 large balconies.

The views from both of the balconies were lovely and provided incredible views of the pools below as well as the ocean.

On Tuesday the complimentary owner and guest reception was so much fun. Entertainment, free drinks (I love the Mango Margaritas!!) and food, door prizes was so much fun.

Daily water aerobics, bartender and cooking classes, Mexican Bingo, walks on the beach, wonderful pools and happy hours......umbrellas and chairs set up by staff on the beach, all made for a very fun and relaxing week.

  • Stayed: November 2011, travelled as a couple
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Thank Robin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

The room was clean, the staff were very friendly, and the pools were great. Booked a massage at the spa, price was reasonable and the Cactus Spa facilities were clean. Was very happy with the massage.The only negative was the De Cortez Grill and Restaurant. Too pricey for menu items offered, the menu was definitely geared for a standard American-type meal, and the service was lackadaisical. The better restaurants were Girasoles De La Hacienda and Tomatoes Restaurant. Both had good service and great food choices. Prices were more in line with the type of food offered. The pool away from the oceanfront had plenty of good chairs available at all times of the day and the food and drinks were good at Sirenas. Went for a walk on the beach towards the golf course, the beach and water were clean.

  • Stayed: November 2011, travelled with family
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3  Thank ceebee3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico KM 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#17 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Spa Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
#26 Luxury Hotel in Cabo San Lucas
Price Range: $261 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, Sheraton Grand Los Cabos Hacienda del Mar captures the feel of Old Mexico. Our hotel in Los Cabos, Mexico features a full complement of guest services to satisfy the refined needs of both the meeting and leisure travelers. We present perfect accommodations in a spectacular setting on the oceanfront near Lovers Beach and the Arch of Cabo San Lucas. ... more   less 
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Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas

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