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All reviews sky bar club premium la gondola los cabos infinity pool sushi restaurant premium room michael jackson show specialty restaurants san jose snack bar breakfast and lunch ocean front all inclusive resort guest services recommend this resort mexican fiesta
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Reviewed 26 April 2018

I loved the Barcelo Gran Faro Los Cabos. It was just the right size and very clean. My only disappointment was that we could not swim in the ocean due to the rip tides. I did read this but thought it was a timing issue, not so. They are always there. That being said, watching the waves was amazing. Plus you could watch right from the infinity (adult only) pool. We didn’t upgrade to the Premium rooms, didn’t feel the upgrade was worth it.

AIRPORT: IMPORTANT - At the Los Cabos Airport, if you have already purchased transportation from the airport to the hotel, BYPASS the men in the lobby where you exit the airport. They tell you that you MUST see them!! You Don't. They are pushy and aggressive. Keep walking to the outside Umbrellas.

ROOM: The rooms were nice. We ran into an issue with construction on the hotel next door from 7am to 7pm. But we weren’t in our room very much so we let it slide (not the hotels fault). The room AC was tricky and not real cold, but for me it was just fine. If you leave your deck slider open, the ac shuts off (as it should). The water pressure was perfect. The one thing that we didn’t like and was not acceptable was the staff pushing their bins down the sidewalk behind our room at all hours of the early morning, specifically 2:30 a.m. I did complain about that one.

FOOD: The food was average. I do agree with other reviews that the buffet food could be warmer. Especially some of the breakfast items. They should put lids or half lids on the food bins. For the specialty restaurants we only tried the Italian. Nothing special to me, and the portions were small. I ate the same meal (fettuccini alfredo) at the buffet and it was excellent. There was always food available. If anyone goes hungry, it’s their own fault. There is something for everyone.

POOLS: The pools were great. Large, several and not over crowded. Our favorite was the Infinity pool. The swim up bar was never crowded while we were there. Only issue was a lot of times the music was loud. But it was quieter on the larger side (furthest from the ocean).

STAFF: The staff are very friendly. If you wanted to participate in activities you could. No pressure. The bartenders were very good and the wait staff came around on a regular basis for drinks.

BARS: The bars are great. Make sure you go to the Sky Tower Bar. The view is awesome day and night.

ENTERTAINMENT: We only saw a couple of the shows. They were okay. The Michael Jackson show was good.

VENDORS: I really didn’t like that they allowed the vendors on the beach. I know they need to make a living too, but they would approach you right up to the Infinity pool. Here should have been a boundary line for them. They weren’t pushy just several of them all day long.

Room Tip: Construction in hotel next door outside of building 3 in the odd room number side
  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Beckyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this reviewResponded 26 April 2018

Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.


Kind regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2018

The staff were not friendly for the most part. The bartenders generally seemed like they hated their jobs. The housekeepers left dirty rags in my room, took my dirty towels awaybut didn't replace them. The air conditioner in my room was so loud it was like an alarm. The day and night time entertainment was average at best. The restaurants need more variety, particularly the breakfast restaurant that was the same menu every day.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Barcelo Hotels & Resorts
Thank cogswellashley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this reviewResponded 26 April 2018

In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance




Kind regards!

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Reviewed 26 April 2018

Barcelona Gran Faro is a great choice in Cabo. We would recommend for a family trip to Mexico. The location is great. The beach front rooms are a great value and get you the premium level service. Food is plentiful and service is very supportive of all your needs for a fun vacation.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank melissadebes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this reviewResponded 26 April 2018

Thank you for the great feedback of your recent holiday experience at our Barceló; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

It was a pleasure to have you with us and we hope to have the oportunity to welcome you again in a near future.

Kind regards!

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Reviewed 26 April 2018

Just got back a few days ago. First time in Los Cabos and at the Barceló chain. How I wish we were there still! We really enjoyed ourselves. Service, food, hotel and people were amazing! Its smart to book premium level ...you get great perks. The weather was perfect...who could ask for anything more. We cannot wait to visit there again! Thank you Barceló for a memorable holiday..just me and my hubby :)

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank malteser24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this reviewResponded 26 April 2018

Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.

We are also thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments as we know it will be a great source of motivation to keep on going the extra mile.

It was a pleasure to have you with us and we hope to have you back very soon.

Kind regards!

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Reviewed 25 April 2018

We stayed for four nights last week and were very pleased with the hotel. The grounds, rooms, restaurants, pools, all very clean and well kept. The staff was wonderful - all of them! The hotel also has a medical facility within that we were able to rent a wheelchair from. The Mexican restaurant is very pretty and the food was good also. We took a cab ride into downtown San Jose, also nice and safe. We sat in the lobby bar in the evenings where they had live entertainment.

  • Stayed: April 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank bethm3927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloGFLC_Manager, Gerente at Barcelo Gran Faro Los Cabos, responded to this reviewResponded 26 April 2018

Thank you very much for sharing this great review of your recent stay at Barceló. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

It was a pleasure to have you with us and we hope to have the oportunity to welcome you back in a near future.

Kind regards!

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