So I stayed in this hotel this past weekend...Its a nice hotel, placed in one of the most exclusive malls in Morelia, with a gorgeous view, and it was just in front of the venue where my friend´s graduation was.
The room was nice, bussines hotel type, great for us.... The distribution is funny...The toilet and the shower arent together, so our friend thatt stayed in another room, couldnt find the toilet ahahaha..
The walls are like paper. You can hear EVERYTHING. And the maid knocks on the door at 8:30 to ask if you want room services...(she woke us up...we wanted to REST).
And the customer service was horrible...people are not happy of working there....They werent nice...they were indiferent..
I would love to have chats with everyone if I worked at a hotel.
I forgot my wallet, but I noticed the day I lef (saturday)....They sent it to me, but they were INDIFERENT. Triangulating, being ignored....I just got it today (one week later)...I was OVERCHARGED FOR THE SERVICE...
The infrastructure of the hotel is great, loved it...But I do like being treated well...Im a nice person, so I dont like being treated with indiference, with faces, or with a bad humour.
Hope they do correct that...Otherwise, its a great hotel.
- Official Description (provided by the hotel):
- Real Inn Morelia has a unique location, with spaces designed to meet the needs of business men and women, the Hotel is strategically located in the Altozano Mall, one of the main areas of the city, which guarantees to business travelers, a dynamic and enjoyable stay. The Hotel is located at Monarch Mountain Avenue, just 10 minutes from the financial district and the Convention Center. Real Inn Morelia has the best view of Morelia City and is classified as a 4 star hotel, created to live an exceptional travel experience surrounded by services, facilities and comfortable rooms decorated in a contemporary style. The hotel has 155 rooms: 108 are with 2 double beds and 42 with 1 queen size bed and 5 Master Suite. All are 100% smoke-free rooms. High-speed wireless Internet and parking are included for our guests Gym and pool available; this area has a terrace with the best panoramic view of the city. Restaurant Stock Cafe serves from 06:00 am to 11:00 pm. Room service 24 hrs. Free transportation service, subject to availability at 10 Km around the hotel. 1 Ballroom with capacity for 250 people in Auditorium and divisible into 3; 2 Terraces for social events or cocktails outdoors, with a capacity of 50 people. ... more less
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