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Reviews (1,434)
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11 - 16 of 1,434 reviews
Reviewed 30 April 2018

With an excellent people attending the hotel, everybody are very nice! Beautiful place to visit, not expensive and plenty of good food and amazing beach: restaurants are very good and staffs attending them are unforgettable!

Of course I'll return soon, if you like to rest and have a great vacations this is one of the best places you can choose for it if you will go with your family: everything was very good!

  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank clerveaux01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018

Always a wonderful resort. Happy to see food better this year. Resort is kept in prestine conditions for a beach resort. Staff so friendly and accomodating. Look forward to every year when Perfecto meets us and delivers our luggage!

Stayed: April 2018, travelled solo
Review collected in partnership with this hotel
Thank pafarrelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018

We had a wonderful time during our week staying in the Sands section of the Pacifica Resort. The staff was amazing. Celestino made sure that everything that was needed was taken care of. We also had great service from Javier at the main pool, Jose juan at the lobby pool and Mary in the buffet restaurant. Everyone else was great too but we spent the most time with those four. The beach was awesome. Great for boogy boarding. For the most part the food was good. It is definitely a family resort and the activities around the pool focused on fun for little kids. Something to consider if your party is all adults. There is a lot of concern about safety in Mexico right now and I can tell you we never felt uncomfortable. Even when walking around downtown Ixtapa away from the resort. We went back to the flea market 3 times. Last but not least was the views. From the restaurants and our room every view was amazing.

Stayed: April 2018
2  Thank CP1380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this reviewResponded 24 April 2018

Dear Guest

Thanks for your visit, we are very glad to know that you have enjoyed a pleasant vacation in our facilities. Thank you for sharing with us your experience in our hotel, this will encourage more people to visit us and spend a magnificent vacation in this paradise. Makes us very happy to know that everything was excellent . All our staff are magnificent people and thanks to them we are one of the best hotels in the area.

We send you a best regards, and hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

Beautiful resort with a sandy beach and calming waves.
Built on a hillside, everywhere in the resort is an amazing view. They have a gondola and vans to make getting around the resort easier. Well kept and lots of friendly staff who are amazing. They have have lots of activities for you to partake in or not lol we enjoyed the gentlman who brings in pottery for you to paint ( see picture of fish I made :)

I love that this resort supports a school in Zithuajeneo. They have an optional charge at checkout for cãsa de niños but you can donate more if you wish ( picture of school with blue railing)

Thanks to all the staff for thier amazing service we hope to return soon


Stayed: April 2018, travelled with friends
1  Thank Lindsay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this reviewResponded 24 April 2018

Dear Lindsay,

Thank you for taking the time to talk about your experience! We were very happy to read that everything was incredible and that you had an amazing vacations in our facilities. Our staff are unique, and it is thanks to them that today we are one of the best hotels in Mexico. It's a pleasure to know that you enjoyed your stay at this beautiful beach,

Best regards, ande we hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018

Get a new staff to run your children program. They left my child alone on the sea shore (beach) without any supervision and my child at the time did not know how to swim. I no longer had my child participate in the program and hired a nanny. The money I paid the nanny could have gone as a tip to the staff

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
2  Thank antoniobR3193JR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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