We had a wonderful experience at Dreams Puerto Aventuras. The food and entertainment staff were incredibly helpful and attentive. Every meal we had was delicious and the portions were the right size to enjoy without being overwhelmed. We felt comfortable leaving our kids with their Explorers' Club staff, who were friendly and well organized with activities for the kids. We didn't use the Explorers' Club for full days but the kids were able to join just the activities that interested them and then could use the pool or beach as well. The night time shows and activities were fun and appropriate for the whole family.
Downsides - I felt the front desk staff was not very responsive to problems. Our room was missing the TV remote and it took 2 days and 2 separate requests to get one. Our original room had an issue and it took a number of hours to get relocated to a new room. I also would not pay extra for an ocean view room unless you can guarantee you will be on a high floor. The ocean views on the lower floors are obscured by palm trees and it is more like a pool view than an ocean view.
Our overall experience was very positive and we enjoyed our time at Dreams Puerto Aventuras.
- Official Description (provided by the hotel):
- Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more less
- Reservation Options:
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- Also Known As:
- Dreams Puerto Aventuras Hotel Puerto Aventuras
- Dreams Hotel Puerto Aventuras
- Dreams Resort Puerto Aventuras
- Sunscape Puerto Aventuras Riviera
- Sunscape Puerto Adventuras
- Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico