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Reviewed 4 May 2018

Brand new hotel in very good location in Durango. Excellent choice for business travel. Rooms are nice, good size and with a nice view of the city at the high floors. Good breakfast with Mexican dishes

Date of stay: April 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank valencm2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

This hotel was the nicest Hampton I've ever stayed in. The standard is more like a full service Hilton. Duvet covers in the rooms, spotlessly clean. Included breakfast a bit spartan but the service and amenities more than make up for that. Good restaurants in walking distance. Very safe area. Durango in general is more like a European city. Was pleasantly surprised and will definitely stay at this hotel again.

Date of stay: January 2018
Trip type: Travelled solo
Thank ok3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse D, Gerente at Hampton Inn by Hilton Durango, responded to this reviewResponded 23 June 2018


I am very grateful for the time spent answering the survey but more the words expressed in the comment our purpose is to provide the best quality and service.
We have been working at breakfast to provide a better taste which I hope you will be surprised.
The Hampton Inn by Hilton Durango team will be happy to say hello again very soon.

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Reviewed 25 December 2017

We stayed here last night and overall give it a positive review. It is a high rise (6 stories) Hampton and has hard surfaces for floors and a nice walk in shower. The staff is warm and welcoming and they have a good breakfast as well.

The HVAC system is European styled. They have safe and secure parking which is also a plus.

I believe that the Hampton Inn is the only American chain in Durango. As of this writing, there are no Marriott properties so if you want a safe and secure place, stay at The Hampton.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank KLDESQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse D, General Manager at Hampton Inn by Hilton Durango, responded to this reviewResponded 25 January 2018

We are so pleasure to receive your comments about your stay in our property, we are glad to have visitos like you and to give you always the best service and a warm and comfortable stay as you deserve it. Thank you so much for your preference and your positive feedback. Team Hampton Inn by Hilton Durango is pleased to serve you on all your visits.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017

Is a new hotel that offers a warm stay, the continental breakfast needs to be improved, there is not flavor on the food.
The room have a very good space, it has a very nice Gym, staff is very kind, Will bea place to stay again.

Room tip: all rooms are good
Date of stay: October 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Lupis78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse D, Gerente at Hampton Inn by Hilton Durango, responded to this reviewResponded 23 June 2018


It was a pleasure to have you as a guest thanks for your comments we are constantly improving to always offer the best service and quality. It is important to mention that we have changed some of our recipes at breakfast for this reason we would like to invite you to be your choice in your next visit to the city the team of Hampton Inn by Hilton Durango will love to say hello again.

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Reviewed 17 November 2017

Any one familiar with the area, as I am, would find customer service way above average, most personel is really commited, rooms and ammenities quality is great, Comfortable and very quiet Vallet parking very convenient

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse D, Gerente at Hampton Inn by Hilton Durango, responded to this reviewResponded 23 June 2018


It was a pleasure to welcome you at this hotel thanks for the good comments received. Our purpose is to make you feel at home

We would love to have you back in your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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