Our stay was with Royal Club/Premium Membership, the Occidental resorts on Pacific Coast employees/managers seem to not understand the Premium Level Membership and cannot instill in the employees the High Quality Level of Service Expected by those members, understandably the transition from an existing beach resort to a Premium level is a challenge. Compared of the Gulf Riviera Premium Level experience there is no comparison on the Pacific Coast Resorts. For general food a good value, general service very good. Recommend employees be motivated to create a better customer service experience.
- Official Description (provided by the hotel):
- The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Barcelo, Booking.com, TripOnline SA and HotelQuickly so you can book your Occidental Nuevo Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
- Occidental Allegro Hotel Nuevo Vallarta
- Nuevo Vallarta Occidental Allegro Hotel