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“Another fantastic holiday at Douglas Fir” 5 of 5 bubbles
Review of Douglas Fir Resort & Chalets

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Douglas Fir Resort & Chalets
Ranked #26 of 32 Hotels in Banff
Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Another fantastic holiday at Douglas Fir”
5 of 5 bubbles Reviewed 29 February 2012

Yet another fantastic holiday at Douglas Fir, this time with the whole family (9 of us in two condos) for 10 days. Service excellent and can't praise the staff enough.

Facilities also excellent and something for all of us from from 2 years old through to 63. Kids and adults alike loved the water slides, and the fitness centre was great for the adults. Everyone enjoyed the visits from the deer and squirrels, and the younger children loved the Playzone.

The condos are roomy, extremely well equipped, with comfortable beds, flat screen TVs and plenty of storage space. At this time of year, the log fires (logs provided free of charge) were very welcome after a day out in the snow. We will definitely return on our next visit to Canada.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 1 March 2012
Thank you very much for your kind words on your recent stay with us. It’s great to hear that our staff went above and beyond your expectations and we will be sure to pass on your wonderful comments. We genuinely look forward to welcoming you and your family back to the Douglas Fir Resort in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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954 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Korean first
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English first
Toronto, Canada
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

We went to Banff to ski and the Douglas Fir Resort was a fantastic place to enjoy before and after the day. With the generous breakfast shopping offered at the beginning of the stay to the waterslide by night, the kids had a great time. Saw lots of elk right outside the window of our room. And, enjoyed the fireplace in the evening. Short drive up to Sunshine! Will return again.

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Water F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 1 March 2012
Thank you so much for your review. Our Cook Your Own Breakfast package is a hit with a lot of families for the convenience it provides with groceries already in your fridge on your arrival. Be sure to check out our variety of year round packages if you’re thinking of staying with us again in the summer. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

What a great way to spend time with family! Our one-bedroom with loft unit was roomy enough for 6 to sleep comfortably- and for all 14 of us to gather for a casual meal.
My only complaint is that the upstairs loft tended to get too warm.

Thanks!

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Judy333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 1 March 2012
Thank you for taking the time to review your recent stay with us. It’s great to hear our One Bedroom Loft Condo provided all the space you were looking for and we will be sure to pass on your comment regarding the room temperature. We look forward to welcoming you and your family back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 21 February 2012

This place can't be beat for a fun get away with family and friends. Ski all day and enjoy the watersides and play centre in the evening. Our kids love this place. Very inexpensive and so much fun.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank OsikaAirdrie_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 1 March 2012
Thank you very much for your review. It’s good to hear about your stay with us and that everyone had a fun time using our amenities. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

The Douglas Fir Resort was a great get away for our family of five including three boys under the age of six. We stayed in a loft condo which was a bit rustic, but had a very convenient/practical layout with all the amenities a family needs. The loft area had 2 full size beds (for the boys) with separate washroom and wall mounted TV. The main floor had a combined kitchen/living room with wall mounted TV including access panel, wood burning fireplace and balcony, separate bedroom with a third TV for the parents and a full bathroom. The total area of the unit was not large, but the space was well used and did not feel cramped. The kitchen was well equipped for our needs.

The indoor playground and the waterslides were great entertainment for our boys and only a short walk from our room. Overall, the resort provided great value.

This is the first time posting a review on this web-site, but after the valuable information that I have gained previously from the TripAdvisor, I felt compelled to contribute.

Room Tip: We preferred a top level loft condo further away from the reception
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Trevor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 21 February 2012
Thank you for taking the time to tell us about your stay with us. We certainly have enough to keep a family busy (especially with three boys under five) and it’s great to hear our in-room amenities as well as our pools, watersides and giant indoor Playzone kept everyone entertained. We hope to see you and your family again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Douglas Fir Resort & Chalets

Property: Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 32 Hotels in Banff
Price range (per night): $177 - $373
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff

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