Came to Banff for a family wedding. Found this hotel on advisor. We had a second floor room with 2 queen beds, street side. Our room was large, and clean. Location was amazing. Can walk to everything.
The only reason we’re giving 4/5 stars is the timing of cleaning was disappointing. The first day housekeeping hadn’t shown up by 2:30pm, and we arrived back to the room and told them don’t bother because we had come back for a nap. The next day we told them please have it cleaned before noon. My parents had a first floor room and both days the cleaning crew left their door open after cleaning their room. My parents were really upset, understandably.
Overall, staff friendly, clean and well maintained from what we saw. Would 200% go back if we return to Banff. More
- Free Wifi
- Free Parking