I recently visited your restaurant at 2730 23rd Street NE Calgary, Alberta on Oct 17, 2010. I went there with my friends and we were expecting good service and food. First of all, the waitress didn’t come take our order for approx 5 min after we had arrived to see if we wanted anything to drink. We then ordered our meals; my brother and I shared the Buffalo platter for $16. My friend had asked the waitress how large of a portion the Jalapeño chilli fries were ($8), and she said they were a really large portion, which was not the case when the meal came, it was a size that should have came with an entrée.
On the menu the platter said “order one for the table”, well there were 4 of us there and if the four of us were to have shared that for a meal or even an appetizer we would have gotten 1.25 of each piece on the platter. Our waitress never came and asked how things were until we were almost finished. My friend said that his was disappointing and I said ours was awful. She turned around and as she walked away without saying anything she turned her head at my friend and gave him a ugly look. When we were ready to leave and pay the waitress was visiting with another table. At this point we never received our bills and she asked if we wanted to pay, I had said no I do not want to pay I am extremely disappointed. When I went to pay I said to her that this was a waste of money and that the meal was not worth $16, and she said “sorry” in a sarcastic uncaring way. I said it’s not your fault you weren’t the one who put the food on the plate but I will never eat here ever again the food was awful and the service was absolutely awful and will never eat at another Hooters again.
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