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All reviews room was clean stayed two nights stay there again shopping and restaurants king bed mall
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Reviewed 26 March 2017

We've been travelling lots, and this hotel's attention to detail was outstanding! Among others, wine glasses and corkscrew supplied, water and real coffee creamers in fridge, chocolates by your bedside... all special little touches! Really appreciated it!

Date of stay: March 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank sylvieg20172017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this reviewResponded 27 March 2017

Thank you for making the time to post your comments. We're glad you noticed our touches, we look forward to welcoming you back again.

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Reviewed 7 March 2017 via mobile

When we arrived they didn't appear to have our reservation. We finally got a room but it was not what we booked. We got moved the next day and were given a courtesy gift card for our trouble. Everyone was very nice. Restaurant had awesome food. Would definitely stay here again

Date of stay: March 2017
Trip type: Travelled with family
Thank ElaineK52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this reviewResponded 8 March 2017

Thank you for taking the time to post. Sometimes things are out of our hands when it comes to assigning rooms. Very glad the employees were able to resolve the issues to your favour.

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Reviewed 21 February 2017 via mobile

I jumped on the chance to book a family room, as we always find it so hard to be 4 people in a regular hotel room. The price was reasonable too. The family suite did not disappoint. Excellent size main room with king bed, and a small bedroom connecting with 2 single beds. Room had a small fridge, microwave, and ample supply of towels, glasses, hangers, etc. I wish every hotel had rooms like this!
Staff was friendly and seemed capable and knowledgable. Breakfast is included, but is pretty basic. Cereal, yoghurt, apples, coffee. Could be better.
Overall pretty clean hotel. Other reviews have mentioned some minor maintenance problems, and we did see a few minor things that could have been addressed, but overall nothing too severe.
I would stay here again for sure, but I do wish the renos were done with mor attention to quality of work. Thanks for a good stay!

Date of stay: February 2017
Trip type: Travelled with family
Thank J444GXdavidc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this reviewResponded 28 February 2017

Thank you for taking the time to post. We are working on our maintenance issues and will catch up on them shortly, the list gets smaller everyday.

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Reviewed 18 February 2017 via mobile

Got to hotel wasn't sure where to park as there was no proper signage, walked in, check-in was decent. Our room was on the 4th floor. Got to the floor and there was boxes, plastic and workers everywhere. They are doing huge renos on the floor, so it was quite noisy (air compressor, drills, saws, ect.)
We got a room that was already completed. Upon first glance it looked nice. Then we started to notice silly things like shrunken hardwood floor, shrunken tiles around tub seal has been broken between tub and tile so this will for sure rot &/or mold eventually. Our pot lights quit working above the jacuzzi. The light switch is incorrectly installed. Wont be fixed for our stay.
The shower takes a very long time to heat up, and the pressure is on the lower side. Our toilet leaks constantly so that got annoying fast.
The hotel runs hot so yes we had our ac going in Feb, lol.
House keeping also entered our room without being asked by us to. Was not happy about that to much. We decided to leave our do not disturb sign on our door after that.

Date of stay: February 2017
Thank JDAlbertaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this reviewResponded 28 February 2017

Thank for taking the time to post. Seems like we have a lot of work to do, we'll bring it up at our next staff meeting.

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Reviewed 2 February 2017

I have stayed there several times. It is also PET FRIENDLY which is awesome when you want to stay in the city with your pets. Restaurants are available inside the hotel and lots in the surrounding area. All within walking distance.

Date of stay: January 2017
1  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this reviewResponded 4 February 2017

Thank you for your posting and endorsement.

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