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Reviews (1,138)
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1,138 results
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759
293
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14
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759
293
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All reviewskiddie poolgreat hotelhot tubcomplimentary breakfastthe breakfast areaone way streetbreakfast staffminute driverooms were very cleanhot itemsyogurtedmonton westfront desk staffanthony hendaydefinitely stay here againa great staywould highly recommend this hotel
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20 - 25 of 1,138 reviews
Reviewed 29 June 2018

This is my go to hotel. Service is always good, staff friendly and rooms clean. I was questioned about why I stay “so far out” since this hotel is in the west end. I have no problems getting anywhere from this location.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hampton
Thank skiely2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 4 July 2018

Good day skiely2018!

The team and I would like to thank you for being a part of our ongoing story here at the hotel. It is encouraging for us to have so many guests like you who continue to entrust us with your hotel stays while in Edmonton. We work hard to make sure that we reward your loyalty with excellent service, clean rooms, and fun. We always enjoy serving you, and we look forward to seeing you in the future. Have a great summer!

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Reviewed 27 June 2018

This is a stay you won’t regret! Comfy beds and clean rooms!
Location was great close to great shopping centres but also away from busy freeways.
Convenient iron and ironing board to use in each room. Over all a Great experience!!

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hampton
Thank rebasue92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 27 June 2018

Good day!

The team and I would like to thank you for including us in your travel plans. We're so pleased to see that you had a great experience with us. This hotel will always be a "Home away from home" for you. Until next time, take care!

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Reviewed 19 June 2018

We were delighted that the staff could place our two requested rooms close together as we were in Edmonton for a funeral. From the moment we entered until we left we were treated with courtesy and smiles. The staff were amazingly friendly and accommodating. Both of our king studios were spotlessly clean and well equipped.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hampton
Thank mgaris481783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 27 June 2018

Hello!

Thank you for taking the time to provide our team with a review on our Tripadvisor listing. We're very pleased to see that you had a great clean experience in your room and had wonderful experiences with all of our team members. We really enjoyed serving you and we hope to see you back soon! Take care!

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Reviewed 16 June 2018

After a horrendous few hours at the Edmonton Doubletree (the very old Mayfair with a new name), I checked-out and moved to the Hampton Inn. What a difference a short distance can make.

Here, I did not have a reservation but I was welcomed and treated with respect. Finding me six consecutive nights without the need for a mid-course room change was a pleasure, according to the pleasant and well-trained lady at the front desk. Even though, because of a severe allergy problem, I required a hypoallergenic room, such was provided in minimum time.

Throughout my stay, I encountered only pleasant, professional staff; my room was kept clean, tidy and fresh by good housekeeping; breakfast was quite enjoyable; rate charged was very competitive in this market. I have no hesitation in recommending this hotel!

Room Tip: You will not regret this choice
  • Stayed: April 2018, travelled on business
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Thank brianmQ71VN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 18 June 2018

Dear Valued Guest

The team and I would like to say thank you for taking time to write such a kind review of your experience for the online travel community. We're sorry to hear about your experience with our sister brand, but we are pleased to see that we were able to enhance your experience with the Hilton portfolio. We do have: friendly, authentic, caring and thoughtful team members who genuinely care about our guests. We're also thrilled to see that we were able to accommodate your needs for a hypoallergenic room. Our hotel is unique in our market as a "Pet Free" hotel which allows us to provide that level of comfort those who need it. Thank you for the endorsement, we love that you would entrust us to your friends and family. We hope to see you all back soon! Have a fantastic summer!

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Reviewed 4 June 2018

This hotel is very clean. The staff is very friendly and go the extra mile for guests. Hotel is in great location - close to restaurants and West Edmonton Mall . Staff goes above and beyond to help guests.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Hampton
Thank kathylynn02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded 6 June 2018

Good day!

The team and I would like to thank you for the great review. We are so glad to see that our hotel's location made it easy for you to access restaurants and the world famous West Edmonton Mall. Most of all, we are thrilled to see that you enjoyed connecting with our friendly, authentic, caring and thoughtful team members. We hope to see you back soon! We wish you all the best!

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