I just came back from an absolutely disappointing meal at Ric's Grill Grande Prairie.
Our reservation was for 6:00pm, the restaurant was not yet busy.
There were five us, and we were celebrating the birthday of one of the ladies in our group.
The service started off very well.
Our waitress was polite but needed to be reminded to serve the ladies first.
After cocktails and appetizers our meals came out. I had ordered the 7 oz sirloin medium rare. It came out perfectly stone cold. The other 4 meals were nice and hot although the scallops in my husband's seafood linguine were under done (he never sends anything back).
I asked the hostess to get our waitress and expressed to the young lady that my meal was cold. She left my caesar salad with me to eat while she took the steak and vegetables back.
When she returned with my steak, the vegetables were still stone cold and the steak was now burnt on the outside and still very rare in the middle but at least it was hot. The waitress then began to lecture me that medium rare steaks are not hot in the middle. I expressed that I really didn't need a lecture on how a steak should be cooked or the temperature it should be in the middle. I also expressed that since I had only cut into the very outside of the steak that the cook's explanation did not hold much water.
As a former general manager of restaurants I found the entire "explanation" to be rude and uncalled for. I was totally put off by the fact that my vegetables were still ice cold, but since the waitress never came back to see how my meal was the second time, I was not given the opportunity to express my dismay. I left the restaurant feeling exceedingly disappointed.
For the prices that this chain charges, they should have experienced staff on the line that know how to cook a steak. After all, a steak is the mainstay of most restaurants and if you can't get a basic meal right, then something is terribly wrong.
Without a doubt, it was the absolute worst $27 steak I have had in a long time.
Ric's Grill can count on one thing - I won't be back any time soon.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.