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Reviews (903)
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All reviewslily pondgrocery storeduck pondgreat hotelroom was cleanhotel restaurantchecking inwould definitely stay here againfront desk staffgreat roomhot tubhockey tournamentking bedstayed one nightstarbucksducksfountain
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Reviewed 21 May 2018

Unfortunately not in the best part of town, just don't leave any valuables in your vehicle.That being said, I would recommend this hotel, the room was spotless, quiet with a nice view to the south. Staff were very attentive and helpful.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank Roberta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer M, Manager at Coast Chilliwack Hotel, responded to this reviewResponded 1 June 2018

Dear guest,
Thank you for your kind comments and for the five star review. We truly appreciate your support to the property. Being a prestigious hotel in the downtown core we continue to work with law enforcement and the city to provide our guest with a safe and secure stay.

Regards
Sameer M
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

Bed very comfortable. Nice room and stay. Shower not so great, very poor water pressure and cold. Wasn't happy about that. Beautiful park behind hotel. I would come back to stay again and would refer my friends to come as well.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank sherrypearson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer M, Manager at Coast Chilliwack Hotel, responded to this reviewResponded 17 May 2018

Dear guest,
Thank you for your kind comments and for the five star review. We truly appreciate your support to the property.

Regards
Sameer M
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018

The rooms are extremely clean, the staff at check-in were very friendly. We enjoyed the view from our room. My kids enjoyed the swimming pool and hot tub. The service in the restaurant could be better, but the food was good.

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank kristaoconnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer M, Manager at Coast Chilliwack Hotel, responded to this reviewResponded 9 May 2018

Dear guest, T
Thank you for your kind comments and for the five star review. We truly appreciate your support to the property.

Regards
Sameer M
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018

We recently stayed at Coast for two days to attend Chilliwack BMX Nationals. On Saturday morning their hot water system failed. I made a call to front desk to obtain update on repair ETA. The lady I spoke with was not nice nor did she provide any info on repair. Later while speaking with front desk I sensed Repair Team did not arrive until several hours after the issue occurred. On Sunday morning I was greeted with no hot water once again. While explaining my concerns to Front Desk I was quickly offered one night free and dismissed.

Couple questions:
1) Why did it take so long for Service Team to attend site?
2) Why does this hotel not have a backup water heating system?
3) Why did hot water system fail for second time?
4) Front Desk Friendliness. Answering phone should not start with 5 second pause and a

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank bmxrider342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer M, Manager at Coast Chilliwack Hotel, responded to this reviewResponded 9 May 2018

Dear Guest,
Thank you for your feedback and for the review of the property. We did have challenges with one of our boilers this past weekend and I will be happy to share details with you if you could contact me at the hotel.

Thank you
Regards
Sameer M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2018

Stayed at Coast Chilliwack during a conference a week ago. Well appointed rooms (bathrooms were quite incredible) and great pool and restaurant as well. Also, close to Starbuck and restaurants which make location ideal. I'll stay here again when in the area.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank WParker_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer M, Manager at Coast Chilliwack Hotel, responded to this reviewResponded 9 May 2018

Dear guest,
Thank you for your kind comments and for the five star review. We truly appreciate your support to the property.

Regards
Sameer M
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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