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Reviews (510)
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All reviewswoodgrove mallwafflescontinental breakfastfront desk staffnorth siderestaurants and shoppingnorth nanaimoisland highwayliquor storeexercise roomexcellent stayroad noisewill stay there againstayed here for nightsconvenient locationquiet roomgreat place to stay
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Reviewed 1 December 2017

The staff was wonderful! We were greeted every time we passed through the lobby. The overall cleanliness of the hotel was very good and I am a very picky person. My only complaint was the noise from the highway next to the hotel. I was assured by the front desk staff that the noise would be reduced significantly by dark and it was!! We had no problem watching some TV or sleeping. The breakfast room was great with lots of wonderful choices. You will not leave hungry!!

  • Stayed: November 2017, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank penlea2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2017

What can I say. I am a bit of a perfectionist. Ok, honestly, sometimes a pain because I expect more than most people. This establishment is great! Very good value for your buck! Business or pleasure, I definitely recommend you stay here if you are in the Nanaimo area.

  • Stayed: November 2017, travelled with friends
    • Value
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Review collected in partnership with Best Western
Thank dl387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017

I'd discovered this location when looking for hotels in Nanaimo near enough for us to have a head start on the next leg of our journey. This one didn't disappoint and we were very pleased with everything. Service was very good and the staff are friendly, helpful and welcoming. It's worth knowing about this hotel, when travelling on the Island and for future journeys, will definitely be on our radar.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Lynne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

Needed a place to stay near a work event in Nanaimo and this Best Western was clean, had very friendly staff at the front desk and a nice breakfast lounge area on the 2nd floor. it is nice when the staff genuinely appear to want to assist and make your stay a good one.

Room Tip: Only 3 floors-breakfast area on 2. At check-in was asked, wanted to be close to breakfast, a quiet end or near lobby.
  • Stayed: November 2017, travelled on business
    • Location
    • Cleanliness
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Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017

Excellent location! Very clean and affordable. Our bed was hard but I understand we can request a softer mattress upon booking. Other than a hard bed the room was spacious and clean. The reception staff was courteous and extremely helpful for dining options when they knew of our dietary restrictions. The breakfast room is huge and the options plentiful. We were pleasantly surprised to be given dairy free/egg free options by one of the staff. We would definitely stay here again!

Room Tip: Can request bed firmness when booking.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank SunSeekers1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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