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All reviewsqueen loftwood burning fireplacewhistler villageexcellent locationunderground parkingshort strollliving areabooked this hotelcentral locationrestaurants and barsdefinitely stay here againsmall balconyfull kitchensofa bedgrocery storekitchenettelogs
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Reviewed 3 December 2017

When the hotel is under renovation and you can not provide a positive experience. You should provide discount or close the hotel during those times.
No WIFI.
No cable.
No hot water.
Noise renovations.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank V2066YGwilliamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna V, Manager at Executive Inn At Whistler Village, responded to this reviewResponded 5 December 2017

Dear V2066YGwilliamr,

Thank you for your honest feedback on your recent stay with us. We are very saddened that we were not able to deliver a better stay experience. We had taken note of your comments on the room issues and will use them to continue making improvements for our guests. The ongoing renovations is by another company and we will work harder with them to minimize the inconvenience caused to our guests.

We would love to be able to discuss directly with you on how we can turn around this unpleasant experience. We hope that you will be able to contact us directly at 1 (604) 932 3200 or through my email, roomsmgr.whistler@executivehotels.net. Again, our sincerest apologies.

Kind regards,
Anna Vega
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017

we wanted a night out of the city and decided to head to Whistler for the night ... originally ended up at the wrong hotel (there is a sister hotel around the corner)! Although, parking is under the hotel it is a bit awkward to access it ... but once you are parked you don't need your car until you are ready to leave!

Check-in was fast & easy, staff are super friendly and accommodating. Fireplaces are WOOD not natural gas, but the front desk has the logs so not inconvenient if you want to light a fire. Bathroom is a bit small and the room we had it is a bit of an awkward configuration (open door, squeeze up against the sink to close door and the toilet is directly behind the door, preventing the door from fully opening when trying to do make-up or share the bathroom when brushing teeth LOL).

Bed was super comfy! Balcony allowed for fresh air in the room ..... Even though we didn't use it, the kitchen was well equipped!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hobbs007ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Executive Inn At Whistler Village, responded to this reviewResponded 18 November 2017

Hello Hobbs007ca,

Thank you for taking the time to post such a great review of your stay at Executive Inn.

I am happy to read you found your room clean with such a comfortable bed. Each of rooms at Executive Inn Whistler Village has a fireplace for you to enjoy and the kitchen is fully stocked so, on your next visit you could choose to dine in.
Looking forward to welcoming you back.
Kind regards, Char

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Reviewed 15 November 2017

I loved my stay at Executive Inn - was so central to everything I needed and wasn't noisy at all, even though I looked out over a main street. And a special thanks to housekeeper Jason Brearley for helping to get my TV to work !

Room Tip: ask for a pet - free room
  • Stayed: August 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Dave F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Executive Inn At Whistler Village, responded to this reviewResponded 16 November 2017

Greetings from Executive Inn Dave.

Thank you for the great review of your stay with us. Our central location makes it so easy to enjoy all Whistler has to offer. Nice to hear Jason was able to assist you with your TV.
I do hope we will be welcoming you back to Executive for another stay.

Kind regards, Char

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

My partner and I stayed at the Executive Inn at Whistler Village for a weekend. The hotel was perfect for what we were after, the room was very cosy, and it was very central and close to everything. We had a balcony that over looked the main Whistler avenue, so we could people watch with ease. We were also allowed to use the swimming pool and hot tub at the neighbouring sister hotel, which we took advantage of after a long hike. The rooms also came with a fireplace, which will be great over the winter. We were originally put in the wrong type of room, but after a quick request were moved into the correct one.

Room Tip: Room at the front with a balcony to people watch and be nosy. Room at the back if you want a quieter stay.
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Toby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Executive Inn At Whistler Village, responded to this reviewResponded 9 November 2017

Hello Toby,

Thank you for taking the time to post such a nice review of your stay. Great to hear the staff were able to sort out the correct room for you. Our central location makes it so easy to enjoy all that Whistler has to offer. I do hope you are able to return for another visit.

Kind regards, Char

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

Well located on The Village Stroll in Whistler, B.C., our studio room at the Executive Inn had an attractive and well-equipped kitchenette with eating space. The wood ceiling and in-wall fireplace give the nice feeling of being in a mountain cabin. Desk personnel were pleasant and helpful.
However, this room had serious problems. You cannot open the bathroom door very far without crashing into the toilet. You must maneuver your body between the door edge and vanity edge to get past the door in order to use the toilet. There is a shower but no tub. There is also no bathroom fan. Cracking and a poor patch job give the ceiling a crummy appearance. If I owned this unit, I would remove that obstructing door and install a sliding pocket door.
The unit has a door opening onto a balcony. Unfortunately, this door is not weather-tight and leaks continuous cold air into the room. The wall-hung heating unit is noisy, but you need to keep it on or the room will become quite cold. I mentioned this to the desk clerk and he did take it seriously.
One other problem is the two-step descent from the kitchenette to the bed area. I almost forgot about these steps when getting up in the night. Simply installing floor-level night lights would help to avoid stumbling and/or falling in the darkness.
The drop from the bed to the night tables is too far, so reaching for one’s glasses or reading material becomes quite a stretch. One of the glass table tops had a noticeable chip in the edge.
This accommodation charges a resort fee, but you must walk to a different (nearby) building in order to use the pool and hot tub.
Whistler is a world-class resort, and one expects more attention to detail than we found at the Executive Inn. Despite the excellent Village location, we would not stay here again.

Room Tip: No tip, as I would not stay here again.
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 3Islanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Executive Inn At Whistler Village, responded to this reviewResponded 8 November 2017

Hello 3Islanders,

Thank you for your honest feedback on your stay with us. We take your comments seriously and use them to address issues regarding service, standards, and room layout.

I am glad you found the location so central and our staff were both pleasant and helpful. I do apologize we were unable to meet your expectations for this stay.

I will bring up these comments with our management team so that we can work towards solving these issues for future guests.

Kind regards, Char

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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