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Reviews (1,545)
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Show reviews that mention
All reviewsin room jacuzzihot tubdeluxe studiofront desk staffgas fireplacefull kitchengreat roomunderground parkingquiet at nightsmall kitchenettequiet locationvillage strolllong weekendgrocery storeshops and restaurantsoff seasonmain village
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75 - 80 of 1,545 reviews
Reviewed 10 December 2017

Excellent stay. Staff are very pleasant and helpful. Thank you. We only stayed for one evening and therefore did not take full advantage of the amenities. Location was very good and overall the stay was a very pleasant experience.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank raymZ9125WG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 14 December 2017

Hi raymZ9125WG,

Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay with us and we look forward to you visiting for a bit longer next time!

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017

At the Pinnacle for the Whistler film festival, we had an impeccably clean suite with luxuriously comfortable beds and soft linens, fabulous new (doorless) shower design,sparkling jacussi and soaring ceilings, with a lovely view of massive evergreens, twinkling lights and the mountain. The Pinnacle renovated is the best of both worlds: Old world charm and every modern convenience.
But two other factors really made our Pinnacle stay a perfect choice for the five days we were at Whistler:
First: the location was ideal, absolutely central to everything (theatres,restaurants,ski lifts,groceries,museums,shopping.)
And finally, the staff were just terrific, anytime of the day or night there were one or two on the front desk, always cheerful and helpful. The cleaning staff were also very pleasant and accomodating. Great atmosphere everywhere at the Pinnacle, starting with the welcoming fireplace in the foyer.

Room Tip: We were on the top, fourth floor, and there we had a vaulted ceiling and lovely views. The elevator is very quick so no problem at all.
  • Stayed: December 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Lindalamborghini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 14 December 2017

Hi Lindalamborghini,

Thank you so much for taking the time to review our hotel - what a lovely review to read! We are so glad you enjoyed your stay with us and appreciated both our staff and the facilities.

We look forward to you visiting again!

Kind Regards
Sonia Anderson

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Reviewed 7 December 2017

UUUUsed to take the family to the Fairmont..till...the turn-down service at the Pinlinacle, was unmatched. Will be telling all my ski buddies how wonderful the night audit staff was to them. Even hooking them up with water and tea. Domino's around the corner ;)

  • Stayed: December 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Adam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 14 December 2017

Hi Adam T,

Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay with us and that you were helped out above and beyond by our night audit staff.

We look forward to you visiting again!

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

I would say that this was only an average stay after experiencing many good memories. I'm not sure if ownership has changed but something sure has.. its still a decent value, and the staff is friendly and works hard.

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank L7580WRpeters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 14 December 2017

Hi L7580WRpeters,

Thank you so much for taking the time to review our hotel. We are glad you enjoyed your stay with us and that you were helped by our staff.

We look forward to you visiting again!

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017

I have stayed at this hotel many times. It has a great location with reasonable prices. Rooms are clean and staff is friendly. The only odd part is the tub in the room with two queen beds. Need to kick out your roomies to have a bath?

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AnickE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 8 December 2017

Hi AnickE,

Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay with us! The tubs are great with swimsuits too so could be enjoyed in the same way as a hot tub with your roomies next time if you like!

We look forward to you visiting again!

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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