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Reviews (135)
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All reviewsfull kitchengreat locationnegative pointsupstairs loftwater temperaturebedroom areanoise comingparking undergrounddry saunasuper closehotel is excellentsister hotelstaff was very friendly and helpfulper nightcomfortable staywell equipped kitchenoutdoor pool
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52 - 57 of 135 reviews
Reviewed 11 August 2017

The location is fantastic and the loft rooms are novel. We stayed during a heat wave and the only drawback was the upstairs loft was stiffling and the AC couldn't get it cool. Staff was friendly and the pool is great.

  • Stayed: August 2017, travelled on business
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Review collected in partnership with this hotel
Thank Victoria_folk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Mountain Side Hotel Whistler by Executive, responded to this reviewResponded 11 August 2017

Hello Victoria,

Thank you for taking the time to post such a nice review of your stay with us. I appreciate your comments about the loft unit being a bit stiffling. It has been extremely hot in Whistler this past week. So glad you were able to refresh yourselves at the pool. I do hope to welcome you back for another visit.

Kind regards, Char R

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Reviewed 4 August 2017

We had some challenges getting there...really a comedy of errors. Parking was a big issue for us. The Hotel itself is lovely, well placed, and staffed by kind professionals. We would enjoy staying there again. It has a great location and is a comfortable place to relax after all of the great adventures available in and around Whistler.

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank 641brucee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Mountain Side Hotel Whistler by Executive, responded to this reviewResponded 7 August 2017

Hello 641brucee,

Thank you for the nice review of your stay with us. I do apologize for the difficulties with parking. So glad you enjoyed your room and the central location. Our staff are friendly and their knowledge of all Whistler has to offer is fantastic. I do hope you are able to return.

Kind regards,
Char R

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Reviewed 29 July 2017

Loved that this hotel has rooms with fully equipped kitchen's! We saved a ton of money by eating in! Check in process is in a different hotel which was a bit weird considering Mountainside has a way bigger front desk and almost always had multiple staff on the desk where the other check in hotel had a tiny desk in a back door and we had to wait 15 mins for the attendant to get back from helping another guest. Great location though and we got it for a sale price which was even better.

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank stephanievK4871CH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Mountain Side Hotel Whistler by Executive, responded to this reviewResponded 2 August 2017

Hello StephanievK4871CH,

So glad to hear you were able to take advantage of the full kitchen in your room.

I do apologize for the check in process. We do share the Mountain Side property with another company and the large desk in the lobby belongs to them. We do try to have someone on that side as often as possible to make check in simpler.

Happy to hear you loved the location as we are so central to everything in Whistler.

Hope to have you back for another visit.
Kind regards,
Char

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Reviewed 29 July 2017

The staff there were extremely friendly and helpful, they answered any and all questions we had and recommended an amazing coffee shop (I'm very picky with my coffee). The only down side was the bed and pillows were not at all comfortable, made for a bad sleep but overall it was a great experience.

  • Stayed: July 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank alyssak446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Mountain Side Hotel Whistler by Executive, responded to this reviewResponded 2 August 2017

Hello Alyssak446,

Thank you for taking the time to write a review on your stay with us. Our staff is very knowledgeable in regards to what is available in the village. So glad they were able to direct you to an amazing coffee. I do apologize you found the pillows and bed uncomfortable. We did just replace these this year.

I hope you are able to return for another visit to explore Whistler again.

Kind regards, Char

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Reviewed 29 July 2017

Only park your car once, walk every where. Now that Whistler has paid parking through out the village this can add up. We've stayed numerous times and would highly recommend it. You can also book same hotel with different rooms with Shell Vacations - Mountain Side Hotel.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with this hotel
Thank kelownakarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Char R, Front Office Manager at Mountain Side Hotel Whistler by Executive, responded to this reviewResponded 2 August 2017

Hello Kelownakarin,

Thank you for the nice review of your stay with us at Mountain Side Lodge by Executive.

The Village is a pedestrian only stroll and it is so convenient to be able to park your car underground with us and then explore the village on foot.

I do hope you are able to return for another visit.

Kind regards, Char R

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