A nice clean and well appointed place to stay right in the middle of the village. Steps to the lift and shopping and restaurants. Staff are friendly and helpful. Only downfall is finding it, especially if you are not familiar with Whistler. Parking was also a bit of a gouge at $30/night.

My room was comfortable, older but clean. The kitchenette was well stocked although the over counter light wasn’t working. I did not stay in the room much as I was there to ski and enjoyed a close-by restaurant for dinner. The price and location were excellent.

We booked a studio. The room was cozy with the fireplace. It had all the basic kitchenette appliances. With covid, I expected more sanitary measures and temperature checks like what other hotels had. No COVID-19 questionnaire was filled out. The tables i.e. eating and side tables were dusty.

The front counter staff seemed to care more about answering phone calls than upfront guests waiting in line. The 3 occasions I was in the lobby hoping to ask questions, the front counter staff made me wait and preferred to do her phone call; overhearing her, she was leaving messages and giving quotes to prospective guests. I think as a customer service staff, I think it’s important to attend to the person already infront of you. Yes, you don’t want to miss calls but I think there should be a balance to it. With COVID, nobody wants to linger around the lobby with other people waiting.