I didn't even get the chance to see the room I had booked on booking.com. Travelling from Hamilton to PEI, we drove all day to get to this place. I had booked months ago on booking.com which I have never had any issue with previous to this experience.
When we arrive after 13 hours of driving, we were told my room was not available anymore. The front desk man said because I never entered a credit card number at the time of booking, the room was not reserved past 3pm. HOWEVER, I had my confirmation email and number. Also, had Booking.com asked me for a credit card number to reserve, 1) I would've provided it and 2) the reservation wouldn't have been complete to provide a confirmation number.
We ended up at another less than satisfactory motel for the evening.
Thanks for nothing Knights Inn.
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