So the staff at check in were great, the room was nice, the shower was a bit underpowered but at least it had solid hot water. The room was very chill to arrive in, only at 19 degrees according to the thermostat, but it warmed up quick enough after adjusting the thermostat. The room was clean. The pillows were meh, one good pillow and the others were chunky for whatever reason - not sure how else to describe a pillow. All this said I would be at a solid 4 or 5 stars happily BUT
Why does this hotel serve breakfast to your room in a to go bag and container?! I’ve stayed at many Delta hotels and never experienced this before. I filled out the wake up morning breakfast card the night before, and was ready for breakfast expected to be served on a normal tray with plates for your food and silverware. What came at 6:30 in the morning was classic breakfast - 2eggs, 3 sausages, and potatoes with an English muffin all jammed into a to go container with a plastic knife and fork - I didn’t want my breakfast to go, I wanted to eat it in my room like a normal breakfast same as I would in the restaurant, but in my room. Also the sealed plastic container it was served in kept all the steam in so the breakfast was nice and wet and dripping too. Anyway - it ruined my morning, I ended up just abandoning it after a few bites and going somewhere else for breakfast on my break later in the day.