We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
jlix
New York City, New York

all in all a good experience

4.0 of 5 bubblesReviewed 26 Oct 2024
all in all a good hotel and a great experience. My room was spacious with a beautiful view. The hotel restaurant/bar had great food and a lively scene. Staff was friendly and informative. A few quibbles:
1. the fitness room was TINY-- 2 people in there made it seem crowded. I usually go for a walk or a run outside but the weather was terrible (pretty typical for the area!) and the 2 treadmills were constantly in use. Strange for a hotel that seems to cater to young professionals.
2. No room service!!! again-- strange for a business hotel.
3. Why not have an ice machine on every floor??
Date of stay: October 2024
Trip type: Travelled on business
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarah Germain, Owner at Alt Hotel St. John's, responded to this review
Responded 4 weeks ago
Bonjour JLix,
Thank you so much for taking the time to leave a review. :) We truly appreciate it. We are glad you enjoyed the hotel overall and that you loved the restaurant and your interactions with our teams. As for the room service, while like all Alt Hotels, we don't offer it, the restaurant is more than happy to do take out and we will happily give you a list of our favourite delivery services in town. We will also make sure to consider feedback on the ice machine and gym when it's time to renovate. :) We do hope to welcome you again soon,
Sincerely,
Clarah and the Alt Team
clarahgermain@germainhotels.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
S$113
Book Now with Marriott Bonvoy
  • Booking.com
    S$113
  • Skyscanner.com
    S$110
  • Expedia.com
    S$113
5.1 km from Alt Hotel St. John's
Free Wifi
Free parking
S$127
S$107
  • Expedia.com
    S$106
  • Hotels.com
    S$106
  • Priceline
    S$107
5.3 km from Alt Hotel St. John's
Free Wifi
Free parking
S$157
S$130
Exclusive member rates
  • Booking.com
    S$130
  • Expedia.com
    S$130
  • Trip.com
    S$131
6.4 km from Alt Hotel St. John's
Free Wifi
Free parking
Exterior
S$124
Join Wyndham Rewards Free
  • Hotels.com
  • Trip.com
    S$114
  • Expedia.com
    S$118
4.9 km from Alt Hotel St. John's
Free Wifi
Free parking
Sandman Signature St. John's Hotel
S$138
S$128
Fully refundable
No prepayment needed
  • Hotels.com
  • Booking.com
  • Expedia.com
    S$128
5.4 km from Alt Hotel St. John's
Free Wifi
Free parking
Outside Shot of JAG
Get rewarded with One Key
  • Booking.com
  • Trip.com
    S$122
  • Algotels
1.1 km from Alt Hotel St. John's
Free Wifi
Restaurant
Get rewarded with One Key
  • Booking.com
  • Priceline
    S$133
  • Hotels.com
0.6 km from Alt Hotel St. John's
Free Wifi
Free parking
Exterior
Get rewarded with One Key
  • Hotels.com
  • Priceline
    S$121
  • Booking.com
0.5 km from Alt Hotel St. John's
Free Wifi
Restaurant
Exterior
Get rewarded with One Key
  • Expedia.com
    S$119
  • Booking.com
  • Priceline
    S$143
5.2 km from Alt Hotel St. John's
Free Wifi
Free parking
Get rewarded with One Key
  • Hilton Garden Inn
  • Priceline
    S$99
  • Hotels.com
1.3 km from Alt Hotel St. John's
Free Wifi
Pool
View more hotels in St. John's
Reviews (329)
Filter reviews
329 results
Traveller rating
253
55
14
3
4
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
253
55
14
3
4
Show reviews that mention
All reviews high tech blackout blinds control panel nespresso machine great location harbour view signal hill black out blinds rain shower rooms are small breakfast sandwich floor to ceiling windows cinnamon buns perfect hotel beds are super comfortable hotel is modern room key
Selected filters
Filter
Updating list...
3 - 8 of 329 reviews
Reviewed 16 October 2024 via mobile

Amazing location. The hotel is close to all the attractions. Also we had a lovely view of the cruise terminal.
The staff at the hotel were incredible. They were friendly and welcoming.
Rooms were top notch. Tastefully decorated and extremely comfortable. We loved our stay at St. John’s and this hotel truly made it most memorable. Highly recommended and will visit soon

Date of stay: September 2024
Trip type: Travelled with family
Thank SharoncPerera
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarah Germain, Owner at Alt Hotel St. John's, responded to this reviewResponded 4 weeks ago

Dear Sharon,
Nothing makes us happier than reading awesome comments about our even more awesome team. We are so happy you enjoyed the hotel. Thank you so much for taking the time to leave a review and we do hope to see you again very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2024

Great stay! The rooms were very clean, had extremely comfortable beds. The staff were exceptional. So helpful, and always had smiles on their faces. The view from our room, and the conference room, was stunning. The restaurant will not disappoint!

Date of stay: September 2024
Trip type: Travelled on business
Thank Jessica R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarah Germain, Owner at Alt Hotel St. John's, responded to this reviewResponded 4 weeks ago

Thank you so much for these lovely words! We agree: our beds are hard to get out of! :) We are thrilled you had a good time at the hotel and that you enjoyed your interactions with our AMAZING team, our restaurant and our meeting rooms.
We can't wait to welcome you again,
Sincerely,
Clarah and the Alt team,
clarahgermain@germainhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2024

The best place to stay in St. John’s! Located on the historic Water Street with amazing things to do and see on either side of the street. Close to the downtown bars and restaurants. Most tours pick up from here and if you booked a boat tour- walkable to the pier. Amazing spacious rooms that are very modern, beautiful and clean.

Room tip: Terre cafe located in the lobby does great coffee and have delicious pastries.
Date of stay: September 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 209bell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Hill, Guest Services / Front Office at Alt Hotel St. John's, responded to this reviewResponded 10 September 2024

Thank you for your feedback, 209bell! It is truly wonderful to hear that you so thoroughly enjoyed your stay with us! I would agree that the atmosphere and location are unmatched, and convenience certainly is key! I hope you were able to maximize your stay and we absolutely look forward to welcoming you back next time!
Lauren, Guest Services Manager
lhill@germainhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2024

Excellent, knowledgeable, staff and fantastic room. Clean. Location was perfect and walkable to all sites. Front desk had spot on recommendations and our room had a lovely view of the harbour. Coffee and snacks at the cafe were fantastic. I would stay here again, hands down.

Room tip: Try the coffee at cafe Terre
Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 67CPM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarah Germain, Owner at Alt Hotel St. John's, responded to this reviewResponded 9 September 2024

Dear 67CPM,
We could not be happier you had a lovely time with us and that our team provided you with exactly what you needed, when you needed it - and that your stay with us made your discovery of St. John's even more fun. We hope to see you again soon,
Clarah and the Alt team
clarahgermain@germainhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2024

Beautiful room, great staff, delicious food, walking distance to the main strip. I love this hotel, I like this brand and plan on staying there again. Highly recommend it. We only stayed one night but would have stayed longer had our plans allowed for it. Try the breakfast sandwiches !

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank canadienne715
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarah Germain, Owner at Alt Hotel St. John's, responded to this reviewResponded 9 September 2024

Thank you so so much for the lovely review, Canadienne715. We could not be happier that you enjoyed your stay with us - even if it was too short. ;)
Hopefully we will see you very soon, for a few days this time!
Sincerely,
Clarah and the Alt team
clarahgermain@germainhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews