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KCfromKCNY
New York City, New York

Hotel needs upgrade

4.0 of 5 bubblesReviewed 21 Sept 2024via mobile
Stayed here with a tour group . The staff was wonderful and accommodating . The hotel is worn and needs a big upgrade. Beds were comfortable , loved the pillows. It is bad when the lobby furniture is so old that it makes a horrible impression when you first walk in.
Date of stay: September 2024
Trip type: Travelled as a couple
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Reviews (1,268)
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Reviewed 25 August 2024

Decent hotel, located right in downtown - walking distance from most things. Good hotel, facilities were well maintained - pool was nice, rooms were pretty clean, the small museum and ships information was nice - was a great touch to the history of the city. Good place to stay in St Johns.

Date of stay: February 2024
Trip type: Travelled with family
Thank chait1788
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather McKinnon, General Manager at Delta Hotels St. John's Conference Centre, responded to this reviewResponded 25 August 2024

Dear Chait1788,

Thank you for taking the time to share your experience following your recent stay. While we wish we had warranted a higher score we are glad that you found us to be a good place to stay. We hope you enjoyed your visit to our historic city.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2024

Very good location, close to Water Street where there are many shops and restaurants. Hop-on Hop-off stand in front of hotel. Disappointing that the only vegetarian options at the hotel restaurant were poutine and protein-less salad. Comfy beds. Older style hotel.

Room tip: If you have dietary restrictions/special needs try to find somewhere to eat before you arrive.
Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ana F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2024

Our bus group stayed 4 nights at the Delta. My husband was not feeling well and just wanted to eat poached eggs and toast. The kitchen and servers were very accommodating. Peggy and Pauline who worked the breakfast buffet were phenomenal and I really appreciated their kindness. The other hotel staff was good too and despite the illness we had a good stay.

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nanlele
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2024 via mobile

We had a great stay, at this property. The staff were very friendly and went above and beyond, for us. The hotel was in a great location, very close to downtown and the harbour. Lots to see and do in the city and just outside of it. Room was comfortable and decent.

Date of stay: July 2024
Trip type: Travelled on business
Thank Collectnstuff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2024 via mobile

Stayed here for 4 nights and overall we had a very comfortable and convenient stay. It is very close to downtown so just a quick walk away from George and Water Streets where you can peruse and experience many different restaurants and shops. I attended a conference so really appreciated the convenience of the indoor connecting walkway. The lobby is very airy, bright and spacious with good seating, including ample seating by the Starbucks. We dined at The Pinnacle restaurant twice and quite enjoyed the food, would recommend it as an easy meal without having to wander far. Our room was lovely with a view of the harbour, we enjoyed breakfast with a view. Enjoyed the amenities in our room, the fridge is larger than typical so we had good storage. Our housekeeper Grace was very friendly and made sure we were taken care of.

Only complaints are the bathroom does not have a fan so it can fog up easily. Check-out was also quite a wait as it was peak check-out time and only two staff were working. Also wished there was a grocery store somewhere close by to the hotel, friends told us the closest one was 20 mins. away; we relied on the Circle K across the street for milk, pop and ice cream.

We enjoyed ourselves and would recommend this hotel.

Date of stay: June 2024
Trip type: Travelled with family
Thank AuroraSeraphina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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