We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
spgeorge
Corner Brook, Canada

April/20

4.0 of 5 bubblesReviewed 19 Apr 2020
For a short person, it would be very difficult to reach things on the top shelves in the bathroom and kitchen, as such a stool should be provided in each suite. Also, a suitcase carrier in each room, not just one in a 2 bedroom suite. Overall, I was satisfied with the room. An elevator would be very beneficial for those of mobility issues regarding walking, climbing stairs.
Date of stay: April 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily Y, Sales at HomePort Apartment Hotel, responded to this review
Responded 11 May 2020
Hi spgeorge. Thank you for your review and feedback.We are sorry to hear that you were not completely satisfied with your room. We do have staff on site 24/7 that can assist with any issues that may arise during your stay. We hope to see you on your next trip to St. John's!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
S$121
  • Expedia.com
    S$121
  • Official Site
    S$107
  • Hotels.com
    S$121
2.7 km from HomePort Apartment Hotel
Free Wifi
Fitness centre
Outside Shot of JAG
S$133
  • Expedia.com
    S$133
  • Vio.com
    S$117
  • Hotels.com
    S$133
3.6 km from HomePort Apartment Hotel
Free Wifi
Restaurant
S$143
Fully refundable
Get rewarded with One Key
  • Booking.com
    S$133
  • Agoda.com
    S$118
  • Hotels.com
    S$127
3.2 km from HomePort Apartment Hotel
Free Wifi
Free parking
Exterior
S$141
S$121
  • Expedia.com
    S$121
  • Hotels.com
    S$121
  • Priceline
    S$121
2.3 km from HomePort Apartment Hotel
Free Wifi
Restaurant
S$127
S$106
Get rewarded with One Key
  • Booking.com
    S$107
  • Hotels.com
    S$106
  • Priceline
    S$107
2.6 km from HomePort Apartment Hotel
Free Wifi
Free parking
S$157
S$130
Exclusive member rates
  • Expedia.com
    S$130
  • Booking.com
    S$130
  • Trip.com
    S$130
4.3 km from HomePort Apartment Hotel
Free Wifi
Free parking
S$113
Book Now with Marriott Bonvoy
  • Expedia.com
    S$113
  • Skyscanner.com
    S$111
  • Booking.com
    S$113
6.1 km from HomePort Apartment Hotel
Free Wifi
Free parking
S$99
  • Priceline
    S$99
  • Skyscanner.com
    S$90
  • Agoda.com
    S$99
3.7 km from HomePort Apartment Hotel
Free Wifi
Pool
Exterior
S$143
  • Expedia.com
    S$119
  • Hotels.com
    S$119
  • Priceline
    S$143
6.2 km from HomePort Apartment Hotel
Free Wifi
Free parking
Sandman Signature St. John's Hotel
S$135
  • Expedia.com
    S$128
  • Hotels.com
    S$128
  • Trip.com
    S$128
6.4 km from HomePort Apartment Hotel
Free Wifi
Free parking
View more hotels in St. John's
Reviews (392)
Filter reviews
392 results
Traveller rating
194
108
43
26
21
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
194
108
43
26
21
See what travellers are saying:
Selected filters
Filter
Updating list...
7 - 12 of 392 reviews
Reviewed 31 March 2020 via mobile

Booked through a third-party website, thus my stay was cheaper than the usual rate. Honestly was not impressed with my stay. When I walked into my complex there was a musty scent, as well as one of cigarette smoke. My apartment was no better; I’m not sure if the fans were picking up cigarette smoke from the smokers outside or whether someone was smoking upstairs, but I had to keep my kitchen and bathroom fan on all weekend to keep the smell of cigarette smoke out of my apartment.

The place was moderately clean upon arrival. Blinds are in need of replacing as they are fabric material and have stains on them. There was also a huge stain on the carpet near the couch. Overall, I was not impressed by Homeport.

To end on a positive note, I would like to say that the reception/front desk staff were very friendly and professional. I also appreciated the fact that they were taking extra precautions with guests to prevent the spread of COVID-19. Upon arrival to reception, guests are screened and asked if they have travelled internationally or domestically before they are allowed in the reception area. Then you are asked to wash your hands before checking-in. This is appreciated.

Also: Lots of parking available. Fully-functioning kitchen. Bed was comfortable. Coin operated laundry services available in basement. Unfortunately, this was not enough to prompt me to stay another night; I ended up needing to stay in SJ another night and opted to book a different place.

Date of stay: March 2020
Trip type: Travelled solo
Thank justkle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily Y, Sales at HomePort Apartment Hotel, responded to this reviewResponded 1 April 2020

Hi justkle. Thank for you your review and feedback. We are very sorry to hear that your expectations were not met during your last stay. Here at HomePort we pride ourselves on our clean and comfortable accommodations and we strive to ensure our guests have the best experience possible. We are truly sorry that we fell short of our goal during your stay. I have flagged these issues with the team so we hope this can be avoided in the future.
I am happy to hear you were satisfied with your bed, amenities and our health and safety protocols during this COVID-19 pandemic, and thank you for your feedback on how we are dealing with this at the front desk. We hope that you will consider staying with us in the future. Please feel free to contact the hotel directly if you have any further questions or comments about your stay. Thank you!



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2020

I was tremendously impressed by the apartment that we rented.
Stayed for a month, very convenient, clean, comfortable, great service
Staff very friendly and accommodating, checked back with us a number of times during the month to assure that our needs were being met

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank C2423NImike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily Y, Sales at HomePort Apartment Hotel, responded to this reviewResponded 25 March 2020

Hi C243Nlmike! Thank you for your review and kind feedback! We are so glad to hear you were satisfied with your stay. We hope to see you again on your next trip to St. John's!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2020

Excellent stay spacious, super clean and staff were helpful, friendly and met all our needs. We required addional dishes and a drip coffeemaker which were quickly provided. Perfect atmosphere to relax with family. Rates very reasonable. We only stayed one. Isn't, but could have been comfortable here for severa nights.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gaild0wning
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily Yetman, Sales at HomePort Apartment Hotel, responded to this reviewResponded 2 March 2020

Hi gaild0wning! Thank you for your review and feedback. We are so happy to hear you enjoyed your stay with us. Thank you for choosing HomePort and we hope to see you again on your next trip to St. John's!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2020

This place was a great place to stay
Great price and you could cook your own meals
I had a great sleep and so much better than a hotel
You have your own space
It was a great price
So spotless and clean
The staff asked if we wanted clean towels and our beds made.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank l0rihunt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Compass63899031571, Manager at HomePort Apartment Hotel, responded to this reviewResponded 17 February 2020

Hi l0rihunt! Thank you for your review and feedback. We hope to see you on your next trip to St. John's!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2020

Customer service was great. I stayed in the Keeper suite the layout is great. The pillows were very uncomfortable it beds were very nice.
The main bathroom often smelled of smoke, the only reason I could think of was the occupants on the 3rd floor was smoking in the bathroom.
Rooms could do with spring cleaning and some touch ups.

Overall satisfied with my stay.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JDBM1986
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Compass63899031571, Manager at HomePort Apartment Hotel, responded to this reviewResponded 17 February 2020

Hi JDBM1986! Thank you for your review and feedback. Sorry to hear about the bathroom issues during your stay. We have staff on site 24/7 to assist with any issues that may arise. Thank you for choosing HomePort and we hope to see you on your next trip to St. John's!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews