First time visiting Newfoundland, during a heatwave and no water at all in the vending machine, opted for a bottle of 7-up, vending machine would not expel it. Two fridges in the entrance way that hold other drinks; I would thing management could have cold water for their guests (even for a fee) or bottled water for a fee in the room would help! 4 days with no water available should never happen. Front desk was very impersonal and not friendly at all, not even a smile; however the housekeepers were very friendly, First impressions start with the front desk! Good location, clean, you can request extra towels at anytime.

Overall not a great experience, I wasn’t expecting the Ritz for the price I paid, but I was expecting the basics. They are very stingy with toilet paper and towels.. 2 sets of towels and a half roll of TP is not enough for 4 people in a room for 2 nights! Also be prepared to have patience if you wish to use the pool as you need to book a time and wait and hope the over worked staff member shows up to let you in as you cannot access yourself, maybe COVID related but a silly set up in my opinion

This 4 storey older hotel truely rate a 2.5 star. It's reasonably close to the airport and the cost per night is fair. Being an older wood structured building you will hear the creaking floors of people walking around. All doors slam with a jarring noise as they don't have soft closers. The pool at the deepest is 4', making it a bit shallow for adults, but I think the pool was designed for kids with their families. The water temperature could be a little warmer.

Upon checking you are warned of the current construction, but it didn't impact us. You are also told about the room service policy of service once every 3 days, although it was 4 for us. This isn't advertised anywhere.

We were on the 2nd floor facing the parking lot. No noise issue there, but when the dope smokers are out the fumes get sucked into the room by the a/c unit. Being non-smokers this was an unpleasant experience, especially being wakened up by it at 2:30 in the morning.

Tims, DQ, local pizza, nachos and other small shops are steps away from the hotel.

We found all staff to be friendly and accomodating. Like many in the service industry they sometimes have that "no hope" look, but that's just a sign of the times. The Super 8 staff put on a brave face and do their work.

Breakfast was limited to one or two fruits, cold cereal, pankaces and tea buscuits with coffee, tea, orage and apple juice. No real issue here. We were fed and we were happy.

Overall a clean and confortabel place that won't cost an arm and a leg. If you want more then pay more, but we were ok here.

We had no billing issues. Check in and out was simple and quick exercise.