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“Dated but ok”

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Confederation Place Hotel
Ranked #27 of 37 Hotels in Kingston
Reviewed 26 October 2017 via mobile

Business meet in Kingston for two days, good staff service. All amenities offered during our stay.
Due to group size this establishment was chosen to satisfy budgetary concerns.
Yes, this hotel is definitely due for an overhaul but it was fairly priced for services received.

Stayed: October 2017, travelled on business
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 374 reviews

Reviewed 20 October 2017

Woke up with bug bites after a stay in a corner room. Once I informed the staff, they cleaned and had the room exterminated but it was their very negative attitude towards me that would caution others from staying here. Like the other reviews on here, I agree the furniture is very outdated and room was very dark.

Stayed: January 2017, travelled on business
1  Thank vc746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
recklessfriend, Front Office Manager at Confederation Place Hotel, responded to this reviewResponded 25 October 2017

Good morning.

Would you mind contacting us directly with your name and room number so that we may authenticate your reservation and look into this further.
We have no incident report at the front desk indicating a complaint like you have stated above. Having the room "cleaned & exterminated" isn't exactly the way the hotel deals with such a report from a guest.

Front Desk Supervisor
Scott Blair
613-549-6300 Ext 130

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

Booked in for one night, $146/night
TV doesn't work or even remote control
Called front desk, very rude to say the least...she hung up on me. Called again, she loves to slam the phone down....so keep away from ear.
I requested a room change, they had to personally go into the room to check to see if the TV was working....that says a lot about the hotel.
The parking garage has got to be the worst, and to charge $20/day. Very tight parking garage, only 2 levels. If u don't get a parking space, you are out of luck. Outdated hotel, and dirty one elevator that works....very slow. Other elevator broken down. I would never ever stay in this hotel again, it's a 0 and I could put a 0 I would. It doesn't deserve a 1.
Very disappointed after a long day of driving

Stayed: October 2017, travelled as a couple
1  Thank Photogal23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Kingston by the water can be an expensive place to stay. We’ve tried others on previous trips but this time chose the Confederation Place hotel based on decent Trip Advisor reviews. The location is perfect for sightseeing, shopping and restaurants. From the outside the building looks like it could use some attention but the lobby is modern and the staff at the front desk were friendly and helpful. Breakfast was included, it was simple but quite good, and the coffee is delicious. The rooms were spacious and very clean. Linens and towels were all of good quality and the beds were super comfortable. Each room has a newer bar fridge and a large flat screen tv. The tile is a bit dated in the washroom and the shower drained slow but the water pressure was fine and it was clean. Parking in the garage is an extra $20, worth it if you ask me for the convenience of transferring your bags to the room and the security it offers. We liked it so much we booked a second night on the return leg of our trip. We look forward to staying there again in the future.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

Mouldy bathroom dirty window sill. Parking is horrendous and they charge $20 a night to park. Breakfast was cold and the bacon like leather. Staff were friendly and helpful that is the only reason for the 1 star.

Stayed: September 2017, travelled with family
1  Thank Hazel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Confederation Place Hotel

Address: 237 Ontario St, Kingston, Ontario K7L 2Z4, Canada
Region: Canada > Ontario > Kingston
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #27 of 37 Hotels in Kingston
Price Range: $96 - $1,149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Confederation Place Hotel 3*
Number of rooms: 94
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Also Known As:
Confederation Place Kingston
Hotel Confederation Place
Confederation Place Hotel Kingston, Ontario

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