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“Newly renovated comfortable stay”

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Quality Inn & Suites
Ranked #7 of 37 Hotels in Kingston
Certificate of Excellence
Reviewed 15 January 2018 via mobile

The hotel is close to the 401 and 15min from downtown Kingston. The hotel offers clean spacious rooms and an adequate breakfast buffet, that was constantly restocked. The staff was very nice and helpful. Workout room was very small but clean and all the equipment worked.

Stayed: January 2018, travelled with friends
1  Thank traveltracers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 141 reviews

Reviewed 4 January 2018

Since my husband had appointments at Kingston General Hospital for surgery and kidney dialysis treatments we had to stay in Kingston. We live at least 2 hours away from Kingston. We chose this hotel as the prices were right and we don't have a lot of $s. We found staff to be friendly and helpful. The rooms we had were spectacularly clean and comfortable. We stayed on 2 separate occasions in November. A 2 night stay and a 3 night stay. The breakfast is included and there are no parking fees to pay. The hot breakfast of eggs, sausage, toast, juice and coffee is enough to keep anyone happy until the next meal. There are also lots of other choices to fit your lifestyle. Coffee or tea is available at all hours in the lobby. Check websites for discounted prices.

  • Stayed: November 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank minniecat1939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

This hotel is so terrible. The service is bad, no one is friendly or happy. The over all look of the hotel when you walk in is dirty. The carpets aren’t vacuumed, nor moped. The rooms are small and the sheets weren’t even changed that’s so gross you could probably catch something and the over all look of the room was dirty. The bathroom glass wasn’t cleaned, the shower was dirty. It was an over all terrible experience and I nor anyone I know will not stay at this hotel again.
Very not pleased.

Stayed: December 2017
2  Thank libby_scott04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

Seemed dirty for being a new hotel, the carpets and elevator were not vacuumed, in our room the bathroom floor and shower floor and sofa seemed dirty. The KING SUITE was so small, you had to shut the bathroom door to use the toilet or shower. The breakfast was basic and looked unappealing. The staff was not unfriendly, but they were not warm and welcoming either. We were not comfortable with our stay here at all. The reviews were misleading for us...we cancelled our stay there on our return trip.

눇Easy access from Highway, Comfortable bedding

  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank QCWorldTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azhar K, General Manager at Quality Inn & Suites, responded to this reviewResponded 4 January 2018

Dear Valued Guest,
While our team makes every effort to exceed our guest’s expectations by providing a superior level of guest experience and cleanliness, I am saddened to read that we fell short of your expectations.
If travel plans bring you back to Kingston, please connect with me personally.
Regards,
Azhar Kheraj

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017 via mobile

Basic, clean comfortable accommodations. Room was a suite but we didn’t need that much space, free breakfast included the usual breakfast basics- waffles, toast cereal and other hot items. Great place for those on a budget or a quick overnight trip.

Stayed: December 2017, travelled on business
Thank OneNovaScotiabetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 1530 Robinson Crt, Kingston, Ontario K7P 0K4, Canada
Phone Number:
Region: Canada > Ontario > Kingston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #7 of 37 Hotels in Kingston
Price Range: S$102 - S$226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Get your money's worth when you stay at our smoke-free Quality Inn & Suites(R) hotel in Kingston, Ontario near Original Hockey Hall of Fame. With nearly 60 well-appointed guestrooms and 14 suites, our pet-friendly Quality Inn & Suites offers real value for your hard-earned money. Business travelers can get work done in our business center with access to copy and fax services or use the meeting room to get together with colleagues. ... more   less 
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Also Known As:
Quality Inn & Suites Kingston, Ontario

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