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All reviewsfront deskgreat hotelhockey tournamentbusiness tripbreakfast buffetbusiness centera great stayfree parkingtoronto areahot tubfitness roomclean roomshotel restaurantwould stay here againeasy accesstoronto airportshuttle service
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37 - 42 of 952 reviews
Reviewed 28 November 2017

Very friendly staff and upkept hotel. Beautiful lobby and pool. We enjoyed the family getaway. Breakfast staff were very nice and helpful. Room was nice and clean. Ask for breakfast rate at $8+tax if you have extra people with you.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Saied G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit S, Public Relations Manager at Hilton Garden Inn Toronto Airport West/Mississauga, responded to this reviewResponded 1 December 2017

Thank you for your review of your stay at our Hilton Garden Inn- Mississauga! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We will hope to welcome you back to stay with us again whenever your travels bring you back to Toronto!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

Had a 2 day meeting in the area so this was a perfect place to stay.

The rooms are nice, nothing special but decent. The hotel itself is nice and the amenities seemed good.

Breakfast was a little expensive at $13/person but at least it offered hot fresh food.

The mattress in room 603 was really hard.

One note...There is not much around the hotel (eating wise) so be prepared. Also if you want a free shuttle ride to the airport you need to book 24 hours in advance.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit S, Public Relations Manager at Hilton Garden Inn Toronto Airport West/Mississauga, responded to this reviewResponded 23 November 2017

Thank you for choosing HGI, Mississauga for your stay. We are very pleased to hear you have enjoyed our services and facilities. I am sorry to hear your experience had small issues. I hope for your next return we are able to create an exception experience. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We will hope to welcome you back to stay with us again whenever your travels bring you back to Toronto!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

At hotel for hockey tournament, great location in terms of arenas travelling to and from. Hotel was average. Dining experiences were very good, great breakfast layout with fresh produce and made to order choices from grill. Rooms need some updating and the mattresses were very uncomfortable!

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank N279QSamandam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit S, Guest Relations Manager at Hilton Garden Inn Toronto Airport West/Mississauga, responded to this reviewResponded 23 November 2017

Thank you for your review of your stay at our Hilton Garden Inn- Mississauga! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We will hope to welcome you back to stay with us again whenever your travels bring you back to Toronto!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

Was very impressed with the staff in all areas. Front desk was very helpful and accommodating to my multiple requests, including early check in, helping arrange a 2nd night when it didn’t look good on availability and more. They went above and beyond to make my stay great. Also the room was comfortable, room service was quick and food tasty, as well as the nice breakfast. Would definitely recommend.

Stayed: November 2017, travelled on business
1  Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit S, Public Relations Manager at Hilton Garden Inn Toronto Airport West/Mississauga, responded to this reviewResponded 9 November 2017

Thank you for your review of your stay at our Hilton Garden Inn- Mississauga! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We will hope to welcome you back to stay with us again whenever your travels bring you back to Toronto!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

Kids love visiting their daddies hanging out with the guys at the small restaurant bar. People love to try out the pool. Mommy is lifeguard. Very friendly staff and excellent housekeeping. Too bad this room doesn't have a bathroom washroom fan and I have to smell stinks.

Stayed: November 2017, travelled with friends
1  Thank Cristina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Husam S, Guest Service Agent at Hilton Garden Inn Toronto Airport West/Mississauga, responded to this reviewResponded 9 November 2017

Dear Cristina K,

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your wonderful comments! We are very happy to hear that you found the staff to your liking and the service up to your expectations.

We look forward to welcoming you back soon.
Sincerely,


Husam Shubber
Guest Service Agent
Hilton Garden Inn Toronto Airport West/Mississauga
hshubber@hgimisstorairport.com
9053616300

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