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Reviews (1,273)
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All reviewsan early morning flightfree shuttleon demandthe shuttle driverrestaurant staffrooms are largehot breakfastfridge and microwaveminute drivepool and hot tubfront desk staffconvenient locationgreat place to stayking bedexcellent staygreat roomcomfortable beds
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Reviewed 4 weeks ago

It is a nice hotel that worth the cost. My wife and I traveled with a 7-month baby and requested a crib at the time of booking. By the time we arrived, the crib is already in the room. There are also complementary cookies all day and coffee in the morning at the lobby for all guests. These are beyond my expectation.


Also, although this hotel is located by the airport, it is neither too far from the city nor noisy because Ottawa is not a big city. There are a bunch of 4+ rated restaurants (on Google or Yelp) within 10min drive. Very convenient if you don’t want to eat at the hotel restaurant. The price of the food at the hotel restaurant is reasonable as well.

Overall we enjoy our stay in this hotel

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Halsy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded 3 weeks ago

Thank you for your review. We understand that travelling with a young baby can be tiresome, and are so glad that the crib was waiting for you in your room. We certainly are well located to many restaurants, shopping areas and attractions in Ottawa. We hope that you will stay with us on your next trip to Ottawa.

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Reviewed 4 weeks ago

Stayed here for one night while travelling in the Ottawa area. There was no charge for parking which was great. The hotel is very new and the lobby especially felt on the higher end for a Garden Inn. The front desk agents were pleasant and got us to our room quickly. The junior suite was quite spacious and included one King Bed with Sofa Bed. The hotel also had an indoor pool with fitness center – both very new looking. We enjoyed the view of the planes taking off and landing– so be sure to ask for a runway view. The restaurant buffet breakfast was fabulous – many food choices including waffles, cooked to order breakfast and cold options as well. Would definitely stay again.

Room Tip: Ask for a runway view!
  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank jjellis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded 4 weeks ago

Thank you for your positive review! We are so glad that you were able to benefit and enjoy from all of the features of our hotel. It is truly wonderful to be able to watch the planes take off, and not hear them with our soundproof rooms. We look forward to welcoming you to the Hilton Garden Inn Ottawa Airport on your next stay in Ottawa.

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Reviewed 14 July 2018 via mobile

welcoming lobby that offered iced water with lemon in summer days.
restaurant on site for easy meals and meeting for business purposes.
huge room, quite, clean and comfortable bed. room was a bit order compare to the updated and beautiful lobby

Stayed: July 2018, travelled on business
Thank mich502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded 4 weeks ago

Thank you for writing a review. Our lobby was renoavted a few years back, and the fresh plants around the lobby area make it that much more beautiful. We are so glad that you were able to enjoy a meal in our restaurant and noticed our lemon water in the lobby. It certainly makes a difference in the hot weather we have been experiencing! We hope to welcome you back to the hotel for your next stay in Ottawa.

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Reviewed 13 July 2018

The hotel room was average and what we expected - nothing bad, but nothing great. Overall, our stay at the hotel was pretty good, but we just used the room to sleep in and then ate at the restaurant for breakfast. The location was really nice, it was not noisy at all despite being close to the airport. We preferred this location to Downtown since it was quite noisy there. Overall, we had a good trip and would definitely stay at this place again if we are ever in Ottawa again.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jazz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded 4 weeks ago

Thank you for taking your time to write about your experience at the hotel. We are so pleased that you choose the Hilton Garden Inn Ottawa Airport for your Ottawa stay. We are only a 20 minute drive to the downtown core, so people going downtown don't have far to go at all. All of our rooms are completely sound proof, and you can simply enjoy watching the airplanes take off in the comfort of your own room. We hope that if you do return to Ottawa, that you will come and stay with us and enjoy a swim in the pool, or dinner in our restaurant!

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Reviewed 11 July 2018

Our stay at this hotel was excellent. Check in was easy and we were allowed to go into the room a bit early to dress for an occasion. The rooms were very well decorated and clean. I really appreciated the Keurig coffee maker. Breakfast was excellent

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank bhminden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krista N, Senior Sales Executive at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded 4 weeks ago

We are so pleased that you enjoyed your overnight stay with us at the Hilton Garden Inn Ottawa Airport. The Keurig Coffee machines in all of our guestrooms are certainly a great added feature, especially for us coffee drinkers! We look forward to having you stay with us on your next trip to Ottawa.

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