Arrived at 4:30 pm tired after a long drive only to discover the reserved room (corner suite) was unavailable! Was informed they don’t hold a room until guest checks in (another need for doing online check-in). Then they said no one-bedroom two-room suites were ready and offered a smaller room. Decided to wait and finally around 5:00 the large two-room suite was ready – on back side of building facing shade trees, green lawn, peaceful and quiet!
Nice, except one of the windows that could be opened was broken and could not be fully closed – maybe not a big deal on second floor, nice temperature outside, but not what I’d expect from Hilton!
Room was clean but not to the level I’ve known from Hilton Hampton Inns. Don’t know if Homewood Suites is a step-down from Hampton but started noticing differences between the two. The funny part is both hotels sit side-by-side at 90 degree angle on the same property, sharing the same parking lot, which brings me to next problem: parking! Good luck finding a parking space after 8:00pm, especially if staying at Homewood, because the only parking then will be behind the Hampton at rear of common property, a very long walk!
Breakfast was mostly a disappointment: first day was fake-tasting scrambled eggs and tasteless breakfast sausage! There were other things of course, English muffins, few pastries, fruit, juice, what you’d expect. Coffee was just ok, but there was no cream!? Interestingly, they had Nestle Coffee-mate on hand, perhaps because half the people staying there were Nestle employees!
However, next morning real cream did show up, along with a little better breakfast. Next morning a dozen or so hard-boiled eggs appeared but they were gone in a few minutes (with forty people there and more arriving), and no more eggs coming!
The only saving grace for this hotel was the staff we met! Everyone was professional, polite, friendly, and helpful! I’ve stayed with Hilton at least two dozen times and the staff is always top-notch!
It’s clear the problem here is with management: not hiring enough staff to clean the rooms properly, breakfast planning, and maintenance!
Two stars for convenience, price, free parking and Wifi; one additional star for friendly staff!
- Official Description (provided by the hotel):
- Make yourself at home at the Homewood Suites by Hilton® Toronto Airport Corporate Centre. This upscale residential style hotel is ideally located on the border of Toronto and Mississauga, minutes from Toronto Pearson International Airport. We've perfected the extended stay hotel experience by combining all the comforts of home with our passion for making our guest feel welcome. Whether you're traveling for business or pleasure, our friendly staff takes pride in satisfying your needs. Come and Make Yourself at Home® and enjoy our:~Complimentary Suite Start® Hot Breakfast~Complimentary Welcome Home Dinner Reception, Mon - Thurs Evenings~Spacious Suites with Kitchenettes~Mini-Putt, 24 Hour Fitness Centre and Swimming Pool~Executive Centre, Suite Shop and BBQ~Complimentary Wi-Fi internet access~Complimentary Airport Transportation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com and HotelQuickly so you can book your Homewood Suites by Hilton Toronto Airport Corporate Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Homewood Suites By Hilton Toronto Airport Corporate Centre Hotel Toronto