Stayed here for a couple of nights for work. The overall condition of the hotel is fine. I had to change room though as the 1st room was terrible. It was a joining room (has access door btwn two rooms) and the walls must have been made of paper. I heard every single word/sound coming from the other room. As clear as it would be if they were right there in the same room as me. Crystal clear conversations as well as absolutely EVERYTHING their ' Moral Boosting' exercising entailed.
- Decent bar/food area, foyer, pool and sauna, etc. (NB: the hotel is showing its age though).
- Front desk is friendly and helpful.
- Free shuttle to the airport every 30mins.
- Their response time to my request for them to quieten down the next room at 0130hrs.
- Free daily newspaper.
- Super thin walls, especially if you are in a joined room.
- Beds were terribly hard. Super uncomfortable. It has been many many years since I have been in a hotel with suck poor quality beds.
- Hotel overall could use some freshening up. Looking dated.
- Rooms not at a standard of cleanliness expected from such a chain.
- Shuttle driver needs some customer service training. Such a contrast between the front end staff and the driver. (I will still give service a very good rating. I won't let one guy affect the overall rating for service)
- No fridge. Can rent one for around $10 p/night.
- Official Description (provided by the hotel):
- Positioned only 2 km from Pearson International Airport and 25 minutes' drive from Toronto city centre, this hotel offers a complimentary 24-hour airport shuttle and an on-site restaurant. Crowne Plaza Toronto Airport features an indoor pool with a relaxing hot tub and sauna. Guests can take advantage of the 24-hour fitness centre, then work in the on-site business centre. The guestrooms at the Toronto Airport Crowne Plaza offers convenient amenities such as flat-screen TVs and free wireless internet access. Additional amenities, such as a work desk with ergonomic chair and cable TV, ensure a comfortable and productive stay. La Brasserie Restaurant at the Toronto Crowne Plaza serves international cuisine for breakfast, lunch and dinner. After dinner, guests can relax with a drink at the hotel's Rendezvous Bar. Toronto Congress Centre is 2 minutes' drive away and Toronto International Centre is 10 minutes' drive away. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Toronto Airport Hotel Toronto
- Park Plaza Toronto Airport