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Reviewed 4 weeks ago

I arrived Toronto on an early morning flight and left on an evening flight.
The hotel staff did their best to accommodate my early check in and late check out like no other hotel I've stayed at before.
Good job!

Room Tip: The Signature Suite is very spacious and comfortable. It comes with one and a half bathroom too.
  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank PerryMason604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PauldeLaDurantaye, General Manager at Hotel Le Germain Maple Leaf Square, responded to this reviewResponded 4 weeks ago

Hello PerryMason604,

Thanks for sharing your comments about your stay. We always do our best to accommodate early arrivals and for all guests at all Germain hotels who book direct on our website or by phone, we have eliminated set check out times so you can check out when it is convenient for you!

We hope to see you again soon!

Paul de La Durantaye
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018

This was our second visit to Le Germain. Both times we were in Toronto to watch the Blue Jays. This is an excellent property meters away from Union Station (where the airport express arrives) and from the Scotia Bank Center (formerly the Air Canada Center), It is about 3 or 4 blocks to Rogers Center and about 4 or 5 blocks to the waterfront. Fantastic location. Rooms are beautiful, modern and spotless. Included continental breakfast was great with option to purchase hot items off of menu. Front desk staff were extremely accommodating. Gave us various room options and a late checkout. If you are going to Rogers Center or Scotia Bank Center this is where you should stay.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Full_Nelson_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2018

Stayed for 4 nights on business. My husband came with me. The rooms are very design...a glass shower in the middle of the room. Bed is very comfortable, lots of closet space. Breakfast is included - it is served on the second floor in a spacious spot. A nice selection and someone to greet you and offer to bring you a coffee or beverage of your choice. Staff throughout the hotel are friendly and helpful.
The only negative is the noise level in the area. Not the hotel's fault - they actually provide ear plugs next to the bed. That being said, I would stay here again.

Stayed: July 2018, travelled on business
1  Thank orange-hats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PauldeLaDurantaye, General Manager at Hotel Le Germain Maple Leaf Square, responded to this reviewResponded 4 weeks ago

Dear orange-hats,

Thanks for taking the time to share your experience here on TripAdvisor. I am happy to read about all aspect that you enjoyed, especially the service of our great team.

For future stays, you may wish to request a room on the inner court that are a little more quiet.

We hope to welcome you back soon.

Paul de La Durantaye
General Manager

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Reviewed 3 July 2018 via mobile

Where do I start, hmmmmmm.... from check in until check out our stay was AMAZING EXCELLENT AWESOME, millions good words for the hotel staff and the room. Just by knowing my name everytime I walked in the hotel it warms my heart. The BEST hotel better than Marriott's where I felt like a number.

Stayed: July 2018, travelled with family
Thank beefcake565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

This hotel exceeded our expectations. We walked out of union station and it was literally 50 metres to the hotel. We could walk to the harbour and Rogers centre within 5 minutes. Everyone at the hotel was nice and helpful. The beds were so comfortable and the bathroom was large. If I can afford it, I will 100% stay here again.

Stayed: July 2018, travelled as a couple
Thank RocknRobyn10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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