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Reviews (1,712)
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Reviewed 22 May 2018 via mobile

Good location in downtown making it easy walking distance to most tourist sites. The room was large and well appointed. Staff were helpful. The location is in the financial district surrounded by large skyscrapers.

Stayed: May 2018, travelled solo
Thank Chelenb33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this reviewResponded 22 May 2018

Dear Chelenb33,

Thank you for your feedback and for choosing One King West. I am pleased to hear that our prime location, our spacious home-inspired suites, as well as our attentive staff were instrumental in making your stay an enjoyable one. Our location in the heart of downtown Toronto is one of the things we are most proud of about our hotel as we bring our guests just a few steps away from must-see attractions and modern-day conveniences.

Again, thank you for your review and I look forward to welcoming you back in the future.

Regards,
Steve O'Brien
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

Top quality hotel. Rooms are fully equipped with the latest tech features, including everything needed for long-term stays. Best location roght in the middle of Toronto, close to everything you may need. A very professional staff always eager to help.

Stayed: June 2017, travelled on business
Thank Javier250884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this reviewResponded 22 May 2018

Dear Javier250884,

Thank you for your feedback and for choosing One King West. I am pleased to hear that our modern home-inspired suites, our prime downtown Toronto location, as well as our attentive staff were instrumental in making your stay an enjoyable one. Our service team works very hard each and every day to ensure that we deliver the best guest service possible and it is always rewarding to hear that our efforts have been recognized and appreciated.

Again, thank you for your review and I look forward to welcoming you back in the future.

Regards,
Steve O'Brien
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018

We missed our train to New York and had to find a hotel to stay for the night.

We found this hotel through Google and it was an easy and close walk to Union Station. They had rooms available and were able to check us in right away.

The room itself was spectacular. Super clean and very spacious. They have a kitchenette for anyone wanting to cook their meals. The bathroom is also very spacious and clean.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this reviewResponded 22 May 2018

Dear Deborah W,

Thank you for your feedback and for choosing One King West. I am pleased to hear that our spacious home-inspired suites were instrumental in making your stay an enjoyable one. We strive to be the hotel our guests call home and it is always rewarding to hear that our efforts have been recognized and appreciated.

Again, thank you for your review and I look forward to welcoming you back in the future.

Regards,
Steve O'Brien
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018

We loved our stay here. This is the nicest hotel I have ever stayed at. Our room was a suite with a living area, kitchenette, and office area. The staff was so friendly and even offered to stow our luggage after we checked out. If I return to Toronto I will only stay here.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mpatko631919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this reviewResponded 22 May 2018

Dear mpatko631919,

Thank you for your feedback and for choosing One King West. I am pleased to hear that our modern home-inspired suites, as well as our attentive staff were instrumental in making your experience the most enjoyable you've had at a hotel. Every member of our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.

It is truly an honour to know that you will return and rest assured that we will do everything it takes to make us deserving of your loyalty.

Again, thank you for your review and I look forward to welcoming you back in the future.

Regards,
Steve O'Brien
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

It was just an relaxing stay in the suite. Comfortable bed and good equipt suite. Little,but nice bathroom with a nice shower. The best point is this amazing view over old Toronto. The Service on the reception is nice and friendly.

Stayed: May 2018, travelled solo
Thank Daniel83H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sobrien_GM, General Manager at One King West Hotel & Residence, responded to this reviewResponded 22 May 2018

Dear Daniel83H,

Thank you for your feedback and for choosing One King West. I am pleased to hear that our modern home-inspired suites, our spectacular views, as well as our attentive staff were instrumental in making your stay an enjoyable one. Our suites offer second-to-none views of the city and lake and it's great to know that they made your stay even more special.

Again, thank you for your review and I look forward to welcoming you back in the future.

Regards,
Steve O'Brien
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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