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Reviewed 7 May 2015

They promised to return our deposit on our 3 tiny dogs, which they reneged on even though the dogs did NO damage whatsoever. We stayed 2 nights.

No room clean, no clean towels . People running up and down the stairs all night so we couldn't sleep.

Nobody on duty overnight or pretty much any time. Will never go back. I don't appreciate being ripped off when I was totally honest with them.

Room Tip: Doesn't matter. It's a rip -off.
  • Stayed: April 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Kimberley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2014

If you just want to sleep overnight on your way, then negotiate with them. They might give you a pleasant surprise. I found the washroom clean and the bed clean. That is all you should care if you just want to sleep overnight.

Room Tip: Ask them to show you the room, you might find a clean one :)
  • Stayed: November 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Hassan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2014

This is a 1-2 star motel but I have rated it the same as the 4 star hilton that we stayed at when we left heathrow. The owner is a gem and the rooms are the best value in windsor. They have recently renovated with brand new beds and fresh look. Defo recommend to any budget travellers coming through the area

  • Stayed: October 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank AnolexiaGorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2014

Was awoken at 1 am by a woman screaming for her life running down the hall. Said she had been strangled and beaten with a belt by an intruder in her room. She had massive welts and was bleeding all over. Concierge was not at the supposed 24 hr desk as we later found out they had went out for a "late dinner." The victim's friend staying in the room beside them was then locked out of their room with no one to let them back in. Attempted to get a refund the next morning but there's a giant sign reading, "ABSOLUTELY No Refunds." On top of that the room wasn't ready when we checked in at 9 pm and it smelled of smoke even though we requested a non-smoking room. Even an ash tray in the room.

Room Tip: Non-smoking rooms are smoking rooms.
  • Stayed: October 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank Plauradon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014 via mobile

You get what you pay for. If you are on a budget, this place is it. It was a little dirty and needs to be updated. However, there is free wi-fi and a short drive to downtown Windsor and minutes from the US border. Though you are near a highway, I was able to get a good night's sleep here.

Stayed: March 2014, travelled solo
Thank Thorntone M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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