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“Disgusting”
Review of Hotel Newstar

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Hotel Newstar
Ranked #143 of 166 Hotels in Montreal
Reviewed 20 October 2016

The place has been around awhile. The modernized the reception area to look not bad but when you go into the rooms they look like they haven't even cleaned in 40 years. Doesn't this place have a cleaning staff? I've never seen anything so disgusting in my life. No working WiFi. Television what a joke, you can't see anything at all and it's all French. Don't ask for anything to be fixed because they tell you no one is available. And they front desk people are very rude and ignorant. I've never see anyplace as dirty as this place. DISGUSTING! GO ELSEWHERE.

Room Tip: Don't stay here.
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  • Stayed: September 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Jeanette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 38 reviews

Reviewed 1 October 2016

Drove from Virginia saw this place. What a mistake. Expensive price for nothing in return. No working WiFi , restaurant wasn't open yet they advertised open 24 hrs. Room very dust, not very clean, bugs all over the room. Sheets had cigarette burns. So did blankets and covers. No TV channels work other than French and porn and you could barely see anything anyway. Parties and drinking in the parking lot all night under your window. Very noisy an Nothing there for what they charge. Nothing for kids ( unless you allow you kids to watch porn ). Not one children's station not that it matters because picture quality is disgusting Shower mould scared the hell out of my wife. We left never to return.
If you see this ......STAY AWAY!

Stayed: August 2016
5  Thank Sasho L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2016

On a recent business trip I came across this place. Went to check out the room before I I turned it down. Blood spots on pillow cases, newer small flatscreen tv hooked up to French language channels and two porn channels. Picture quality you couldn't even see the picture. WiFi couldn't connect to my cell so probably my computer would be useless. The young kid behind the desk was pretty stupid and very rude. Saw bed bugs in the bathroom which would explain the blood spots on pillow cases and very mouldy shower. Lots of dust in the rooms. Obviously this place has no housekeeping given the fact that the towels were ripped and greyed and had hair on them. For the price they want ...... NO THANKS ! Threw key card back on desk got in my car and found beautiful place down the street. For less money. Stay away from this place. Seems to be pretty unhealthy.

  • Stayed: August 2016, travelled on business
    • Value
    • Rooms
    • Service
11  Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2016 via mobile

Nothing but Bed Bugs. No TV. No WiFi. No service. No restaurant. Rude ignorance at front desk. Filthy rooms. Mouldy bathrooms. Wouldn't refund my money. Left anyway down the street to the Universal. Never again at the Newstar. Never.

Stayed: August 2016, travelled on business
10  Thank Rodger V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016

Stayed 2 nights travelling trough Montreal and it was a total disgusting nightmare. The rooms are disgusting and very dirty. Bathrooms are dirty and mouldy. Front desk staff are very ignorant not to mention rude. If you need anything fixed and call front desk they tell you sorry no one is here. Everyone's favourite BEDBUGS crawl over bed and pillows they are crawling over the walls, ceiling and shower. Air Conditioning barely works. There is no Wifi even though they claim it works. The TV , wow. Supposedly Satellite but with only about 10 French channels and 2 porn channels I doubt the Satellite claim very much. My advice to you is don't go anywhere near this place. It's a nightmare.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Service
10  Thank adventuremanandwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Newstar

Address: 5240 Jarry St E, Montreal, Quebec H1R 3A9, Canada
Region: Canada > Quebec > Montreal > Saint-Leonard
Amenities:
Hotel Style:
Ranked #143 of 166 Hotels in Montreal
Price Range: $87 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Newstar 2.5*
Number of rooms: 54
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