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Reviews (1,522)
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Reviewed 27 August 2010

I travel and stay in Hotels alone many, many nights per year.

The staff at the W Hotel were welcoming and made me feel safe and comfortable in the hotel. They appeared to care about their jobs and my well being which is very important to busy business travellers. Great decor and fun atmosphere. Most importantly, the friendliest staff!

This Hotel would definitely give you a fabulous Montreal experience and is within walking distance of shopping if that is your "thing".

  • Stayed: August 2010, travelled on business
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Thank nancyq222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2010

Great Hotel, Outstanding Friendly Service, Hip, great bar scene....the best W in North America.

  • Stayed: July 2010, travelled on business
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Thank mcarey5543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtlWInsider, W Insider at W Montreal, responded to this reviewResponded 27 August 2010

Woo-hoo! Who has been wowed?

Well, hello there dear guest,
Thank you for the exceptional review of our hotel. I am thrilled that the W Team made your experience a wonderful one. Aren’t we fabulous? As I can see, the W Montréal was the perfect fit for you, so how about contacting us before your next trip in Montréal? We just can’t wait to see you around.

Follow your wonderlust,
Your W Montréal Insider

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2010

Great hotel with superb staff and service. Room stunning and well equipped. Only negative was no tea/coffee making facilities in the room - recommend bringing your own unless you want to get dressed and go downstairs for your early morning cuppa.

  • Stayed: August 2010, travelled on business
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Thank gazzathom40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MtlWInsider, W Insider at W Montreal, responded to this reviewResponded 27 August 2010

WOW! Who had a wonderful time?

Well, hello there dear guest,
Thank you so much for the wonderful review of our hotel. Your feedback is exactly what we need to raise our service bar. I’m delighted to know that you enjoyed your experience. When are you coming back to Montréal? As soon as you know, give me a call and I’ll ensure you have a coffee maker with coffee in the room, how about that? We can’t wait to fulfill your wishes!

Follow your wonderlust,
Your W Montréal Insider

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2010

The staff at this hotel are amazing. They clearly know the meaning of customer service and this adds to a sensational experience. The staff are extremely knowledgeable about the hotel, rooms and Montreal. They are a credit to this venue. They are happy to help and I really cannot praise this hotel enough for the customer service they provided, even down to the very young and trendy concierges outside!

Wonderful rooms, very plush, trendy, comfortable, in fact luxurious across the board.

The only niggle I have is, no tea/coffee making facilities in the room. (take your own and portable kettle)! Everything in the room carries a very hefty price tag and you need to be careful here especially when using the mini bar/room service even bottled water.

The bars in the Hotel are not cheap, but serve a great variety of drinks, with once again wonderful customer service!

Don't have breakfast at the hotel, not because it’s not good (but its not cheap), but because the location is so superb it is surrounded by eateries and breakfast places that allow you to soak up the culture of this truly cosmopolitan and European in flavour city!

  • Stayed: August 2010, travelled as a couple
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Thank deanmcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2010

from the moment we walked into this hotel ... we were greeted with a very warm smile and very friendly caring front desk staff. our booking was made by Catherine .f, upon check in i briefly meet Catherine. she was very professional and caring.. halfway during my stay, she called my room to double check if my wife and i was doing fine... what service..Catherine for prime minister please.thank you W Hotel for this pleasant experience .i know i will be back with my family some time soon.

  • Stayed: August 2010, travelled as a couple
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Thank mrgyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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