The location of this hotel is excellent. The rooms are all very clean and extremely comfortable, but may lack all of the conveniences of a 5 star hotel. There is a small lobby. I also like larger rooms and separate walk in showers. The building is older and the room size and conveniences are limited to the footprint.
What made this hotel great is the attention and personal service that is given by the staff. We stayed 2 nights, and they really made our stay so much more enjoyable. From suggestions to directions they were so very helpful. I also greatly appreciated that they always greeted me by my name. Two outstanding employees were the general manager and the lobby staff. A big thank you to Roger-Marie and also Charles-Antoine.
I travelled with a group of eight. Although there was not a large formal lobby, there was an outdoor patio on the fourth floor. It was heated and had great views.
We enjoyed a fabulous breakfast each day, and again the staff were very attentive.
I look forward to returning to this hotel, and would highly suggest it to others.More