We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
8 people are viewing this hotel
Lock in the lowest price from these sites
PricelineUS$126
eDreamsUS$126
Agoda.comUS$125
TripadvisorUS$125
Expedia.com
Hotels.com
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (106)
Filter reviews
106 results
Traveller rating
81
16
5
2
2
Traveller type
Time of year
LanguageAll languages
Traveller rating
81
16
5
2
2
Show reviews that mention
All reviews knotted thistle great water park room service pool side cabbage rolls customer service was top notch excellent family hotel dish restaurant locally owned hotel cleanest room pierogies poolside room family staycation kids eat free water slides night manager pool area was clean
Selected filters
Filter
Updating list...
2 - 7 of 106 reviews
Reviewed 24 May 2022

The room is quiet and spacious. There are no drawers for your clothes, just a long desk to place things on. A luggage rack is not provided in the room and must be requested. You can also request a sound machine and other amenities at no extra charge.

The food at The Dish restaurant was tasty, good portion sizes, and staff were attentive. The kids menu has creative names for the dishes which adds some unexpected fun.

Soaked Waterpark has something for all ages. My tweenager liked the two water slides and water wall, my toddler liked the toddler area and bubblers, and I liked the hot tub which was a great temperature and when sitting went up to the top of my shoulders. Life jackets are provided for infants and children. It was busy, but never felt crowded and the staff never ran out of towels.

The lobby has free coffee in the morning and both ice water and fruit infused water in the afternoon and evening. Cups are provided or you can refill your own mug/bottle.

We had good experiences at the restaurant and water park. Our room/stay was not a positive experience. I called ahead of time and let the hotel know we would be arriving later in the evening after 9:30 pm. There was no communication from the hotel during the call or at check in that the linens for the pull out couch are not provided and must be requested. Once I called it took the hotel over an hour to deliver the linens for the bed which delayed putting very tired kids to bed. Housekeeping service is by request and even though I requested service two days in a row no one came to service our room, which was an issue since there was a toddler and the garbage bins needed to be changed. The prepaid breakfast is not considered part of the room service menu so the hotel will not deliver the food to your room, you either dine at the restaurant or pick up. We had no heat in our room. Maintenance came and after checking the heat/ac unit advised it was not working so the hotel provided a small heater which did not provide sufficient heat and was not safe to be used around a toddler.

On the final night of our stay I brought my concerns to the attention of the night manager and made it clear that based on all the issues we would not stay at the hotel again. He listened and then went above and beyond to try and make things right. I appreciate the effort made and it changed our experience from a negative stay to one where I would be willing to stay there again and give the hotel a second chance.

Room tip: Business Club King rooms are in a separate area & you don't get disturbed by the elevator or stairs
Date of stay: May 2022
    • Sleep Quality
    • Rooms
    • Service
Thank Diana P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 March 2022 via mobile

The staff at the Atlas Hotel and restaurants were all very friendly and accommodating. Special thanks to Brian, the "night manager" who made sure everything we could possibly want was at our disposal. Kudos also to Taz at the Knotted Thistle. We made sure to sit in her section a second night because we enjoyed her friendly service on our first night.

Date of stay: March 2022
Trip type: Travelled as a couple
Thank Y1701RTannem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 February 2022 via mobile

Atlas has become our go-to staycation spot! We love the poolside rooms, they are so convenient. Our most recent stay we tried the room service for dinner and we’re surprised with the great quality of the food. The salad had really nice and fresh ingredients, the burger was decent, the kids loved their pizza with crust that tasted homemade. And they don’t upcharge the room service like most hotels do, so dinner in your own room is no more expensive than eating in any other restaurant. We ate then headed right back out to the pool! Happy kids and a great time had by all!

Date of stay: February 2022
Trip type: Travelled with family
Thank alcd_85
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 February 2022 via mobile

We loved our time here! The pool and water slides were great. We also ended up ordering room service quite a few times and the meals were excellent. The rooms were great as well, beds were comfortable and the room was very clean. Definitely plan on going here again!

Date of stay: September 2021
Trip type: Travelled with family
Thank Y573KQsaram
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 December 2021

Our family enjoyed a lovely Christmas dinner at Regina’s Atlas Hotel. We experienced wonderful service, beautiful presentation of food and a refined atmosphere in the Bailey Room. Jocelyn in Catering/Events was great to work with and during our dinner, the serving staff met our every need. Atlas Hotel manager Ryan made a point of stopping in to wish us a Merry Christmas. So thoughtful! If you’re looking for an elevated dining experience with outstanding attention to detail, we highly recommend the Atlas Hotel.

Date of stay: December 2021
Trip type: Travelled with family
Thank Shamyshores2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews