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“Three visits, love this place”

Domaine de l'Ile Ronde
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Restaurant details
Dining options: Breakfast, Reservations
Description: Le forfait inclus Transport en bateau de St-Sulpice à l’île Ronde (aller – retour). Visite guidée de nos vignes, de notre cuverie et de notre chai. Brunch gastronomique de Luxe. Le coût du forfait 50,00 $ plus taxes, par personne. Pourboires non-inclus. Prix pour les enfants 6 ans et moins - 20,00 $ 7 à 12 ans - 30,00 $ 13 ans et plus - 50,00 $ Dépôt de 50% requis pour réservation Politique d’annulation et remboursement de dépôt 30 jours avant la date de la visite : 80 % remboursement 29 jours et moins avant la date de la visite : Aucun remboursement du dépôt Veuillez nous aviser 7 jours avant du nombre exact de personnes Par contre, le nombre de personnes facturées ne devrait pas être inférieur à 90 % de la réservation initiale Veuillez vous présenter 15 minutes avant l’heure de votre réservation
Reviewed 9 August 2013

My wife and I do not speak any French. The owner and staff were very accommodating. This is my third visit and my wife's first visit. With my past visits, the food has been excellent. This last visit we had the platter and did the wine tasting. The new owner was very engaging and we talked for a long time - in English! running a small winery is a big investment of time and $$ so it appears that some other visitors have experienced some of the post bankruptcy of the previous owner. We saw none of this and thoroughly enjoyed our time at Domaine de l'Île Ronde.
We will be back.

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Thank B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 28 reviews

Reviewed 15 June 2013

I really hope that the owner reads this review, because I know others will. Word of mouth is so important in business and the clients have a lot of power.
I went to this beautiful place with a large group. I knew I was attending over a month in advance so I know the vignoble had to know also, but our welcome could have been friendlier. The zodiac ride to the island was probably my favourite part! The original owner explained the history and answered questions on the tour, he was friendly and very informed. The financial backer/co-owner was not friendly and really should take customer service lessons. With a place this beautiful with so much potential the lack of warmth and bad service overwhelmed it. Too bad because they have such a beautiful place. The table service was poor until I took the owner aside and complained...that should not be necessary. The food was ok, I guess my expectations were too high. I would love to go back but like one of the reviews I read, I'll wait until I hear of improvements.

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2  Thank Victoriagirlatheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016
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6  Thank CbFd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013
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5  Thank Mindymia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013
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1  Thank Grangalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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