One of the worst service! Places for children should be at least a little accommodative ! We had booked tickets to go however since my child fell very sick the previous night we emailed them and requested for either a refund or some alterations so that we could use it some other time as we had come all the way from delhi and had really wanted to go!! They forfeited the entire amount eventually and were very rigid despite knowing the reason for cancellation, worst was that the person tells me that you should have cancelled 48 hours prior, how can anyone predict a medical emergency ?!?! Ridiculous
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